PMF/IXP Incremental Upgrade Fails Due to Missing Java Files

Asset ID:	1-71-2266448.1
Update Date:	2017-05-16
Keywords:

Solution Type Technical Instruction Sure

Solution 2266448.1 : PMF/IXP Incremental Upgrade Fails Due to Missing Java Files

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.2.0 to 10.2.0 [Release 10.0]
Information in this document applies to any platform.

Goal

xMF and IXP incremental upgrade may fail due to missing java files. The upgrade log will report the following error:

Checking for any missing packages or files
Checking for missing files...
Missing Files:
  jre1.8.0_121-1.8.0_121-fcs: /usr/java/jre1.8.0_121/lib/install.jar
  jre1.8.0_121-1.8.0_121-fcs: /usr/java/jre1.8.0_121/lib/javasettings
  kernel-2.6.32-642.6.1.el6prerel7.3.0.0.0_88.30.0: /lib/modules/2.6.32-642.6.1.el6prerel7.3.0.0.0_88.30.0.x86_64/kernel/drivers/net/ixgbe/ixgbe.ko
ERROR: There are files missing from some rpms!
ERROR: Will not upgrade the server!

Solution

Java and Kernel rpm contain files that are not stored on disk after installation this is why the incremental upgrade is not able to find them and is causing the upgrade to fail.

A simple workaround consists in manually creating fake files to replace them (this files are not needed to make the application function).
Log as root user on the PMF and touch the files:

touch /usr/java/jre1.8.0_121/lib/install.jar
touch /usr/java/jre1.8.0_121/lib/javasettings
touch /lib/modules/2.6.32-642.6.1.el6prerel7.3.0.0.0_88.30.0.x86_64/kernel/drivers/net/ixgbe/ixgbe.ko

Update /usr/TKLC/plat/etc/platform_revision and remove the last line containing the failed upgrade.
Restart upgrade from platcfg menu.

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