Unable to Open E5MS Reporting Studio Link

Asset ID:	1-71-2266042.1
Update Date:	2017-05-19
Keywords:

Solution Type Technical Instruction Sure

Solution 2266042.1 : Unable to Open E5MS Reporting Studio Link

Applies to:

Oracle Communications EAGLE (Software) - Version E5-MS 45.0 and later
Tekelec

Goal

Unable to Open the Reporting Studio in E5-MS using the link:

http://<IPAddress_of_Server>:9000

Solution

Perform following step by user ‘root’ or system admin user to start i-net Clear Reports server –
1. cd to the i-net Clear Reports installation directory:

# cd /usr/local/i-net\ Clear\ Reports/

2. Start i-net Clear Reports server by using following command:

# sh startListener.sh

i-net Clear Reports server shall start listening to the pre-configured port 9000 and it can now be used.

Reference EAGLE Element Management System Reporting Studio - Upgrade/Installation Guide

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