How to identify the interface type of a dvd-drive in a M4000/5000 Server

Asset ID:	1-71-2257610.1
Update Date:	2017-04-24
Keywords:

Solution Type Technical Instruction Sure

Solution 2257610.1 : How to identify the interface type of a dvd-drive in a M4000/5000 Server

Applies to:

Sun SPARC Enterprise M4000 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise M5000 Server - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
When a DVD drive is failing you cannot determine with snapshot what type of drive is installed

Goal

To identify and deliver the correct DVD drive at the first time to increase customer satisfaction .

Solution

As the DVD Backplane is not reported in the snapshot we need the following workaround to determine if the DVD drive has a SATA or ATAPI interface.

From Solaris the iostat output we get the description of the DVD.

from iostat -E we see:

sd1 Soft Errors: 0 Hard Errors: 904 Transport Errors: 0
Vendor: TSSTcorp Product: CD/DVDW TS-L632D Revision: SR02 Serial No:
Size: 9.11GB <9112125440 bytes>

searching in the Oracle system handbook for TS-L632D

https://support.oracle.com/handbook_private/index.html

we find for M4000/M5000 e.g.
part-number 371-2445

which is described as:
TSST TS-L632D
ATAPI/IDE Interface
Slimline 1/2" Height

So we know that we need in this case a DVD-Drive with an ATAPI interface.

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