Oracle Communications Diameter Signaling Router (DSR)
 

PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec DSR
 

In this Document

Goal

Solution

Created from <SR 3-14664523101>

Applies to:

Goal

The Goal of this article is to reset the pmacadmin user password after it has been locked out or forgotten.

Solution

If another user with admin-level privileges is available, log in with that user and re-enable the affected user's account or set the password for affected user to a known value under PM&C GUI / Main Menu / Administration / Users.

If no other admin-level user is available or known, the default admin-level user can be reset back to original default password only via Oracle Technical Support intervention using a specialized script.

Procedure to reset pmacadmin is as follows, adapted from http://kb.ssz.tekelec.com/kbp/index.php?View=entry&EntryID=17

Option 1:  Download the script from the above link to the PM&C /var/tmp directory, follow KB instructions to execute. Remove.

Option 2:  Create the script directly on the server, execute, and remove as directed below:

1. Log into PM&C, switch to root user.
2. Change directory to /var/tmp/
   
   [root@pmac ~]# cd /var/tmp
3. Create (vi) file pmacPasswdReset.sh
   
   [root@pmac tmp]# vi pmacPasswdReset.sh
   Enter insert mode (esc-shift-colon-i), drop in the contents below EXACTLY:
   
   tmpD='date +%F'; mysql -psmp-$((6**8)) -e "update SmacGUI.user set passwd=\"*F618C5C5084BB463E6D639B0E2198A6AF82520D8\", last_password_change=\"$tmpD\" where username=\"pmacadmin\";"
   ### INSERT INTO 'user' VALUES ('pmacadmin','*F618C5C5084BB463E6D639B0E2198A6AF82520D8','admin','PM&C GUI Superuser',0,CURDATE(),1,-1,0);
   ### INSERT INTO 'user' VALUES ('pmacop','*4D91BDBB69579D61E5D26A8F9B12066DE3C7B528','ops','PM&C GUI Operators',0,CURDATE(),1,-1,4);
4. Save & Exit the file (esc-shift-colon-wq!)
5. Change file permissions:
   
   [root@pmac tmp]# chmod 766 pmacPasswdReset.sh
6. Execute file as root:
   
   [root@pmac tmp]# ./pmacPasswdReset.sh
7. Log into the GUI using 'pmacadmin' user and the shipping default password.
8. Once access is verified, delete /var/tmp/pmacPasswdReset.sh

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