Oracle Communications User Data Repository
 

PLA-Support>Sun Systems>CommsGBU>Broadband Network Solutions>SN-SND: Tekelec UDR
 

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Goal

Solution

Created from <SR 3-14521708432>

Applies to:

Goal

Alarms Post-Upgrade: Alarm ID 13406 (Diameter Application Degraded)

Solution

13406 - Diameter Application Degraded

For more information, please refer to the Alarm, KPI, and Measurement Reference Document.

Select the appropriate release at the following URL: http://docs.oracle.com/en/industries/communications/user-data-repository/index.html

Description:

Unable to forward requests to the Diameter Application because it is Degraded. A Diameter Application becomes degraded when the Diameter Application becomes congested (if enabled).

Note: This alarm will NOT be raised when the Diameter application is shutting down gracefully or application is in Disabled state. Only the Diameter Application operational status will be changed to Unavailable.

Recovery:

1.Display and monitor the Diameter Application status by selecting Diameter > Maintenance > Applications in the SOAM GUI. Verify that the Admin State variable is set as expected.

 A Diameter Application operation status becomes Unavailable when either the Admin State is set to Disable with the Forced Shutdown option, or the Admin State is set to Disable with the Graceful Shutdown option and the Graceful Shutdown timer expires.

  A Diameter Application can also become Unavailable when it reaches Congestion Level 3 (if enabled).

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