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Asset ID: 1-71-2234106.1
Update Date:2018-04-03
Keywords:

Solution Type  Technical Instruction Sure

Solution  2234106.1 :   Fujitsu M12-2/M12-2S: How to Replace a Hard Disk Drive Backplane (HDDBP) [VCAP]  


Related Items
  • Fujitsu SPARC M12-2
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  • Fujitsu SPARC M12-2S
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Related Categories
  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
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  • Microlearning>Video>ML-VID-VCAP
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In this Document
Goal
Solution


Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Fujitsu SPARC M12-2 - Version All Versions to All Versions [Release All Releases]
Fujitsu SPARC M12-2S - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

How to Replace a Hard Disk Drive Backplane (HDDBP) in a Fujitsu M12-2/M12-2S

Solution

CAP PROBLEM OVERVIEW: Faulty M12 HDD Backplane
********************************************************************************
To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 2234106.1
******************************************************************************

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
The engineer should be M12 trained

DELIVERY REQUIREMENT:
As scheduled

TASK COMPLEXITY: 2

Time Estimate: 90 minutes

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

If 1BB configuration the replacement procedure will be System Stopped/Cold.

If > 1BB configuration have the choice of Active/Cold, Inactive/Cold, System Stopped/Cold

 

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

I. SYSTEM STOPPED/COLD REPLACEMENT STEPS FOR 1BB CONFIGURATIONS

1.  Shutdown all Solaris instances and power "off" the system.

    XSCF> poweroff -a    
    XSCF> showpparstatus -a 

2. Remove power cables

3. **Before removing the HDDBP, the FANs and FANBP will first need to be removed.**

4. Loosen 3 captive screws of the HDDBP.  Two on right of the HDDBP and 3rd on left which is only accessible after removal of the FANBP

  Note - When loosening the screws, be careful not to damage the PCIe cables or radiator
  cores with the screwdriver, which may come into contact with these components

5. Pull on the removal lever on the left side of the HDDBP towards you and remove the HDDBP while holding its handles

6. Installation is the reverse of the above procedure. 

  Note - Before connecting the HDDBP to the connector of the CMU, confirm that the HDDBP
  is fitted to the positioning guide and does not move left or right. Inserting the HDDBP when
  it is not fitted to the positioning guide may damage the connector.

 

II. INACTIVE/COLD REPLACEMENT STEPS FOR  > 1BB CONFIGURATIONS

1. Check status of PPARs and LDOMs

    XSCF> showpparstatus -a


    XSCF> showdomainstatus -a

2 Stop the physical partition

  -Checking the operation status of physical partitions
    

     XSCF> showpparstatus -a

  -Checking the operation status of the logical domains on the target physical partition

     XSCF> showdomainstatus -p <ppar_id>

   -Checking the status of the SPARC M12-2S requiring maintenance

     XSCF> showboards -p <ppar_id>

 -Stopping the physical partition

     XSCF> poweroff -p <ppar_id>

  -Checking the stop processing status of the physical partition

     XSCF> showpparprogress -p <ppar_id>

  -Confirming that the target physical partition has stopped

     XSCF> showpparstatus -a 

   3 Release the target BB from running config

     XSCF> replacefru

   With a number key, select the BB requiring maintenance

4 Confirm standby LED on XSCFU and power off breaker

5. Remove power cables

6. Before removing the HDDBP, the FANs and FANBP will first need to be removed.

7 Loosen 3 captive screws of the HDDBP. Two on right of the HDDBP and 3rd on left which is only accessible after removal of the FANBP

Note - When loosening the fixing screws, be careful not to damage the PCIe cables or radiator
cores with the screwdriver, which may come into contact with these components

8. Pull on the removal lever on the left side of the HDDBP towards you and remove the HDDBP while holding its handles

9. Installation is the reverse of the above procedure.

Note - Before connecting the HDDBP to the connector of the CMU, confirm that the HDDBP
is fitted to the positioning guide and does not move left or right. Inserting the HDDBP when
it is not fitted to the positioning guide may damage the connector.

10. After connecting the cables of the SPARC M12-2S that has undergone maintenance to the building block configuration, connect the power cable and add the building block back into config

  by finishing the "replacefru" procedure. Do not enter “f" before the READY LED on the XSCFU begins to blink.

11. When adding Building Block back into config will query if want to diagnose. Select "s" to test the added BB. In below example BB#0 was used.

   Do you want to start to diagnose BB#0?[s:start|c:cancel] :

12. Check the hardware diagnosis result

13. End the replacefru by hitting "c" for cancel.

14. Checking the FRU Status After Maintenance

   XSCF> showstatus

   XSCF> showhardconf

15. Power on all the physical partitions.  

   XSCF> poweron -a

  Verify with

   XSCF> showpparstatus -a

 

III. ACTIVE/COLD REPLACEMENT STEPS FOR  > 1BB CONFIGURATIONS

Please see Service Manual for Active/Cold steps.

 

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

1. Boot & check for full functionality

2. Checking the FRU Status After Maintenance

   XSCF> showstatus

   XSCF> showhardconf

   XSCF> showpparstatus -p <ppar_id>

   XSCF> showdomainstatus -p <ppar_id>

3.  Have customer check the Operation Status of Physical Partitions and Logical Domains

 

PARTS NOTE:

None

REFERENCE INFORMATION:

Documentation Link: http://docs.oracle.com/cd/E86029_01/index.html


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