DSR GUI Main Menu: Status & Manage -> Files Has Connection Time Out and Does Not Display Files

Asset ID:	1-71-2217244.1
Update Date:	2016-12-27
Keywords:

Solution Type Technical Instruction Sure

Solution 2217244.1 : DSR GUI Main Menu: Status & Manage -> Files Has Connection Time Out and Does Not Display Files

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.0.1 and later
Information in this document applies to any platform.
This has been commonly seen when a savelogs_plat file has been uncompressed in /var/TKLC/db/filemgmt directory.

Goal

Fix the DSR GUI Main Menu when Status & Manage -> Files does not display files.

Solution

When the /var/TKLC/db/filemgmt directory has an excess of ~1000 files, the GUI will timeout and nothing will be display.

Following procedure determine what and how many files are in /var/TKLC/db/filemgmt:

Change directory:

# cd /var/TKLC/db/filemgmt
Find amount of files:
# find -maxdepth 1 -type d | while read -r dir; do printf "%s:\t" "$dir"; find "$dir" -type f | wc -l; done
Example output:

filemgmt]# find -maxdepth 1 -type d | while read -r dir; do printf "%s:\t" "$dir"; find "$dir" -type f | wc -l; done
.: 1718
./lost+found: 0
./savelogs_plat.dsr_hostname-a.27412: 1585
./ImportExportStatus: 27
./metadata: 1
./backup: 23
./export: 0
./MC_Trace: 1
Delete the excessive files. If its uncertain which files to delete copy them to /tmp first or open a service request with Oracle support.

In the above example, the savelogs_plat.dsr_hostname-a directory along with its files need to be removed from /var/TKLC/db/filemgmt.

References

<BUG:20437650> - STATUS & MANAGE -- FILES MENU TIMES OUT WITH A LARGE FILE COUNT IN FILEMGMT DIR

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