Oracle Database Appliance X5-2
 
Oracle Database Appliance X6-2 HA Hardware
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
 

Applies to:

Goal

How to Replace the Estes-EXT PCIe Card in slot 2 or slot 3, pn: 7085208.

Slot 2 and 3 both have an 8-Port 12Gbps SAS-3 HBA (Estes External SAS controller) card.   This document goes through the procedure of how to replace the Estes-EXT card in slot 2 and in slot 3.

This is an appliance and no other cards should be present in these slots.

Solution

CAP PROBLEM OVERVIEW: PCIe Card Replacement

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:
Oracle Database Appliance Training

TIME ESTIMATE: 60 minutes

TASK COMPLEXITY: 0-CRU

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

If the system is still up and functioning, customer should perform an orderly and graceful shutdown of applications and OS.  Then power off the server and remove the AC power cords from the system.

A data backup is not a prerequisite but is a wise precaution.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Prepare the server for service.

1. Power off the server and disconnect the power cords from the power supplies.
2. Extend the server to the maintenance position in the rack.
3. Attach an anti-static wrist strap.
4. Remove the top cover.

2. Remove the PCIe Riser From PCIe slot.  For card in slot 2, go to step 2A.  For card in slot 3, go to step 2B.

2A) For card in slot 2 (middle slot)

•       Disconnect external sas cables from the card
•       Lift the green-tabbed latch on the rear of the server chassis next to the applicable PCIe slot to release the rear bracket on the PCIe card
•       Lift the green-tabbed riser release lever on the PCIe riser with one hand and use your other hand to remove the riser from the motherboard connector [2, 3]
•       Place the riser on an antistatic mat and note the slot in which the PCIe riser was originally installed; otherwise, set the PCIe riser aside

2B) For card in slot 3

•       Disconnect external sas cables
•       Open the green-tabbed latch located on the rear of the server chassis next to PCIe slot 3 to release the rear bracket on the PCIe card
•       To release the riser from the motherboard connector, lift the green-tabbed release lever on the PCIe riser to the open position
•       Slide the plastic PCIe card retainer, which is mounted on the side of the chassis, toward the front of the server to release the card(s) installed in the riser
•       Grasp the riser with both hands and remove it from the server
•       Place the riser on an antistatic mat

3. Install a PCIe Riser Into PCIe Slot.  For card in slot 2, go to step 3A. For card in slot 3, go to step 3B.

3A) For card in slot 2 (middle slot)

Note - The PCIe riser in slots 3 and 4 is different than the PCIe risers in slots 1 and 2. Do not attempt to install a PCIe riser from slot 1 or 2 into PCIe slots 3 and 4 and vice versa.

•        Retrieve the PCIe riser and any PCIe cards attached to it.
•        Raise the green-tabbed release lever on the PCIe riser to the open (up) position.
•        Gently press the riser into the motherboard connector until it is seated, and then press the green-tabbed release lever on the PCIe riser to the closed (down) position
•        Close the green-tabbed latch on the rear of the server chassis next to the applicable PCIe slot to secure the rear bracket on the PCIe card to the server chassis
•        Reconnect the external sas cables to the card

3B) For card in slot 3

 Note -The PCIe riser in slots 3 and 4 is different than the PCIe risers in slots 1 and 2. Do not attempt to install a PCIe riser from slot 1 or 2 into PCIe slots 3 and 4 and vice versa

•       Retrieve the PCIe riser and any PCIe cards attached to it
•       Reconnect the SAS cables to the internal host bus adapter card
•       If the bracket is not connected, remove the riser and reposition it so that the rear bracket connects to the side wall, and then gently press the riser into the motherboard connector
•       Slide the plastic PCIe card retainer, which is mounted on the side of the chassis, toward the back of the server to secure the card(s) installed in the riser
•       Press the green-tabbed release lever on the PCIe riser to the closed (down) position
•       To secure the rear bracket on the PCIe card to the server, close the green-tabbed latch on the rear of the server chassis
•       Reconnect the external sas cables to the card

4. Return the Server to operation

1. Install the server top cover
2. Return the server to the normal rack position
3. Reconnect the power cord to the server power supply and the data cables
4. Power on the server

5.  Since this is an Oracle Database Appliance, there is an additional step to check the firmware on the card.  Use the following oakcli command to confirm the firmware on the Controller is "Up-to-date".  Here is an example, the versions will change depending on what is running on the servers:

If the controller is not Up-to-date, run the following command:

 For 12.1.2.6.0 and below:

 For 12.1.2.7.0 and above:

Note * be aware that these commands will reboot BOTH nodes

Note * if the controller is at a higher revision than the Installed Version, there is no need to run the infra update as shown above.  It is OK to run mismatched versions, and an infra update will NOT downgrade any firmware components

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot up system and verify full functionality

REFERENCE INFORMATION:
Oracle Database Appliance Documentation

http://docs.oracle.com/cd/E22693_01/index.htm

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