Mediation Sever / IXP Apply Change Fails with Error "Unable to Connect Host"

Asset ID:	1-71-2210599.1
Update Date:	2017-11-27
Keywords:

Solution Type Technical Instruction Sure

Solution 2210599.1 : Mediation Sever / IXP Apply Change Fails with Error "Unable to Connect Host"

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.2.0 and later
Information in this document applies to any platform.

Goal

Apply Changes on IXP could reports the following error:

Failed to apply changes because of the following errors : Unable to connect host - xx.xx.xx.xx(Failed to retrieve RMIServer stub: javax.naming.ServiceUnavailableException [Root exception is java.rmi.ConnectException: Connection refused to host: xx.xx.xx.xx; nested exception is: java.net.ConnectException: Connection refused]. Please contact system administrator

Solution

JmxAgent is not running on the active server. Use the following command to start it

[cfguser@ixp0001-1c ~]$ pm.set on JmxAgent
+ iset -fcntl=respawn PmControl where "procTag like 'JmxAgent'"
: procTag cntl command
NEW: JmxAgent respawn /opt/TKLCixp/prod/bin/JmxAgent
=== changed 1 records ===
+ pm.wakeup

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