Exalytics: How to Verify System Model on Exalytics X6-4 Servers ("exalytics_CheckHWnFWProfile" and "ipmitool" Commands Unexpectedly Show X5-4)

Asset ID:	1-71-2209808.1
Update Date:	2016-12-01
Keywords:

Solution Type Technical Instruction Sure

Solution 2209808.1 : Exalytics: How to Verify System Model on Exalytics X6-4 Servers ("exalytics_CheckHWnFWProfile" and "ipmitool" Commands Unexpectedly Show X5-4)

Applies to:

Exalytics In-Memory Machine X6-4 - Version All Versions and later
Oracle Exalytics Software - Version 2.0.0.1.0 and later
Information in this document applies to any platform.

Goal

When running the exalytics_CheckHWnFWProfile, or ipmitool, on an Exalytics X6-4, release 2.0.0.1.0, server the product name shows as "Oracle Server X5-4" instead of X6-4.

For example:

[root@XXXXX bin]# ipmitool sunoem cli 'show /SYS'|grep product_name
product_name = ORACLE SERVER X5-4

[root@XXXX bin]# ./exalytics_CheckHWnFWProfile
Verifying Hardware...
System product name: ORACLE SERVER X5-4
System product manufacturer: Oracle Corporation
[EXALYTICS_INFO:GENERAL] System product ORACLE SERVER X5-4 is supported.
[EXALYTICS_INFO:GENERAL] Oracle Exalytics Software 2.0.0.1.0

Is this correct, or is there some other method to verify the server model type on X6-4?

Solution

Exalytics X6-4 model servers are built on Oracle X5-4 compute servers which is why the product name shows as Oracle Server X5-4. Product name here is indicating hardware configuration and not server model. Server model, i.e., Exalytics X6-4, is correctly depicted in other places such as in ILOM web console under the Summary information.

Additional information may be found in the Exalytics Owner's Guide.
Section 2.2 Hardware Configuration -- > Table 2-1 Oracle Exalytics In-Memory Machine Hardware
Compute Server - For X6-4 and X5-4: Oracle Server X5-4

References

<BUG:24427654> - FAI: EXALYTICS MACHINE X6-4 SHOWS INCORRECT MACHINE DECRIPTION AS X5-4

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