Server Disk Space Shortage Warning Space Alarm In DSR

Asset ID:	1-71-2200931.1
Update Date:	2018-04-11
Keywords:

Solution Type Technical Instruction Sure

Solution 2200931.1 : Server Disk Space Shortage Warning Space Alarm In DSR

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 4.0 and later
Information in this document applies to any platform.
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Goal

How to troubleshoot Disk Space Shortage Warning.

Solution

Determine the filesystem with the issue

TIMESTAMP: 2016-11-02 04:46:26.610 IST
NETWORK_ELEMENT: network_element_name
SERVER: servername <--------------
SEQ_NUM: 10696
EVENT_NUMBER: 32500
SEVERITY: MINOR
PRODUCT: TPD
PROCESS: cmplatalarm
TYPE: PLAT
INSTANCE: hrFSMountPoint=/var|hrStorageDescr=/dev/mapper/vgroot-plat_var <--------------
NAME: Server Disk Space Shortage Warning
DESCR: Server Disk Space Shortage Warning
ERR_INFO:
GN_WARNING/WRN Platform detected an error condition [cmplatalarm.cxx:194]
^^ Additional details captured in /var/TKLC/log/syscheck/fail_log (timestamp: 1478042186) [cmplatalarm.cxx:198]
^^ [9765:cmplatalarm.cxx:200]

From the alarm not the servername and the instance which shows the filesystem (in this case /var)

Can also verify this by running "df -h"

Determine the largest files/directories on the filesystem

On the server with the issue run the following (where <value> denotes the filesystem in question):

sudo du -ahx <value> | sort -r -h | head -n 20

e.g.,

sudo du -ahx /var | sort -r -h | head -n 20

This will show a sorted list of the top 20 largest files and directories on the filesystem.

You can compare the output above to a mate server that does not have the issue to determine which file(s) should be removed.

If you are unsure please contact Oracle Support.

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.1.1 and later
1-914CU

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