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Asset ID: 1-71-2196734.1
Update Date:2018-05-16
Keywords:

Solution Type  Technical Instruction Sure

Solution  2196734.1 :   How to Replace a Sun Fire X4800, Sun Server X2-8 (Sun Fire X4800 M2) Service Processor Module (SPM) Coin Cell Battery  


Related Items
  • Sun Server X2-8
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  • Exadata Database Machine X2-8
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  • Exadata X3-8 Hardware
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  • Sun Fire X4800 Server
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  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
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In this Document
Goal
Solution
References


Applies to:

Exadata X3-8 Hardware - Version All Versions and later
Sun Server X2-8 - Version Not Applicable and later
Exadata Database Machine X2-8 - Version All Versions and later
Sun Fire X4800 Server - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to Replace a Sun Fire X4800, Sun Server X2-8 (Sun Fire X4800 M2) Service Processor Module (SPM) Coin Cell Battery.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED:
No special skills required, Customer Replaceable Unit (CRU) procedure

TIME ESTIMATE: 45 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW: A Sun Fire X4800, Sun Server X2-8 (Sun Fire X4800 M2) Service Processor Module (SPM) Coin Cell Battery needs replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The Service Processor Module can be replaced online

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Reference Doc:
Sun Fire X4800 Server Service Manual
https://docs.oracle.com/cd/E19140-01/html/821-0282/index.html

Sun Fire X4800 M2 Server Service Manual
https://docs.oracle.com/cd/E20815_01/html/E20840/sfmsm.html#scrolltoc

3D Server Overview
https://oracle.com.edgesuite.net/producttours/3d/x4800/index.html

Service Processor (SP) Module Overview
https://docs.oracle.com/cd/E19140-01/html/821-0282/gjgyh.html#scrolltoc

The Service Processor (SP) Module ensures lights-out manageability of the entire server by providing an aggregate point for monitoring server components using Oracle Integrated Lights Out Management (ILOM). The SP module reduces cabling by providing a single management connection panel that includes 10/100/1000Base-T management (NET MGT) port, a RJ-45 serial port, and a universal connector port (UCP) for the multi port cable. The SP module also contains chassis status LEDs and has 1280 x 1024 video resolution (maximum) with 8 MB of video memory.

The SP also contains a CMOS battery to maintain the TOD clock for the SP during AC removal, AC outages, and SP removal.


How to Remove the SP Module


1. If necessary, prepare the server for service (Example: label any cables to be remove).

2. Access the rear of the server.

3. If necessary, remove the multiport cable and any other cables connected to the SP module.
To remove the multiport cable, squeeze the edges of the multiport cable connector and pull it out of the UCP on the SP module.

4. To unlock the SP module, squeeze and rotate it to the right.

5. To remove the SP module, use the handle to pull it out of the slot.

6. Place the SP module on an anti-static mat.



How to Remove the SP Module CMOS Battery


1. Lift the top cover off the SP module to expose the SP pcb board.

2. Looking from the rear of the SP module find the CMOS battery retainer on left hand side just behind the netmgmt ports.  To dislodge the battery from the retainer, place your finger under the side of the battery and gently lift the battery up and out of the retainer.

3. Unpack the replacement battery.

4. Press the new battery into the battery retainer with the positive side (+) facing up.

5. Reattach the top cover on the SP module.


How to Install the SP Module


1. Ensure that the SP module handle is in its fully open position.

2. Slide the SP module into its slot until it stops.  Do not push the SP module any farther into the slot.

3. Ensure that the pawl on the handle is aligned with and engages the slot in the wall.

4. Rotate the handle to the left until it is flush with the SP module.

Caution - Pinch point. Keep your fingers clear of the back side of the lever, the lever hinges, and the edges of the module.


This action pushes the SP module into the server and engages the connectors on the rear of the SP module with the internal connector in the SAM.

5. If necessary, attach the multi port and any other cables.  To install the multiport cable, orient the cable, squeeze the sides, and insert the connector into the UCP connector on the SP module.

6. Check the Time and Date, you may have to correct the Time and Date if the customer doesn't have NTP enabled.


How to verify the Service Processor Module working properly.

Connect and try to access the SP Module via SER MGT port or after some time the SP IP address.

If the SP login is accessible, then check SP status.

-> show /SP -l all

Example:

-> show /SP -l all

/SYS/SP
Properties:
type = Service Processor
fault_state = OK
clear_fault_action = (none)

/SYS/SP/MB
Properties:
type = Motherboard
ipmi_name = SP/MB
fru_name = ASSY,CMM BD,G5 SP
fru_manufacturer = 9615 HON HAI PRECISION CO. LTD SHENZHEN GUANGDONG CN
fru_part_number = 511-1345-04
fru_serial_number = 0226LHF-1038AK00R0

/SYS/SP/T_AMB
Properties:
type = Temperature
ipmi_name = SP/T_AMB
class = Threshold Sensor
value = 44.000 degree C
upper_nonrecov_threshold = N/A
upper_critical_threshold = N/A
upper_noncritical_threshold = N/A
lower_noncritical_threshold = N/A
lower_critical_threshold = N/A
lower_nonrecov_threshold = N/A
alarm_status = cleared


Check the ILOM version:

-> show /SP

Example

-> show /SP

/SP
Properties:
check_physical_presence = true
hostname = (none)
reset_to_defaults = none
system_contact = (none)
system_description = Sun Fire X4800, ILOM v3.0.9.30.a, r59127
system_identifier = (none)
system_location = (none)


Check ILOM event log to see if any error existed.

-> show /SP/faultmgmt

Example

/SP/faultmgmt
Properties:

-> show faulty
Target | Property | Value
-----------------+-----------------------+-------------------------------------



-> show /SP/logs/event/list


Check OS FMA info if any eror existed

Example

fmadm faulty -a
STATE RESOURCE / UUID
-------- ----------------------------------------------------------------------



References

<NOTE:1381773.1> - How to clear FMA logs on the ILOM or Solaris on x86 platforms

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