| Asset ID: |
1-71-2196252.1 |
| Update Date: | 2017-10-06 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
2196252.1
:
Disk Failure Return By Syscheck
| Related Items |
- Oracle Communications Diameter Signaling Router (DSR)
|
| Related Categories |
- PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec DSR
|
In this Document
Created from <SR 3-13513913351>
Applies to:
Oracle Communications Diameter Signaling Router (DSR) - Version DSR 4.0 and later
Information in this document applies to any platform.
Goal
How to address the following when the disk is ok.
[admusr@server ~]$ sudo syscheck
Running modules in class disk...
* smart: FAILURE:: MINOR::5000000000000800 -- Server Disk Self Test Warning
* smart: FAILURE:: Failure type: FailedReadSmartSelfTestLog, Failure message: Device: /dev/sda [cciss_disk_01] [SCSI], Read SMART Self-Test Log Failed. Physical disk: 1I:2:2, Controller Slot: 0, Serial number: S3L1YGS10000M545LTZ6., First occurred: Tue May 3 16:16:04 2016 EDT.
* smart: FAILURE:: MINOR::5000000000000800 -- Server Disk Self Test Warning
* smart: FAILURE:: Failure type: FailedReadSmartData, Failure message: Device: /dev/sda [cciss_disk_01] [SCSI], failed to read SMART values. Physical disk: 1I:2:2, Controller Slot: 0, Serial number: S3L1YGS10000M545LTZ6., First occurred: Tue May 3 16:16:04 2016 EDT.
One or more module in class "disk" FAILED
Running modules in class hardware...
OK
Running modules in class net...
OK
Solution
Run the following to confirm disks are ok
[admusr@server ~]$ sudo hpssacli ctrl slot=0 pd all show status
physicaldrive 1I:2:1 (port 1I:box 2:bay 1, 900.1 GB): OK
physicaldrive 1I:2:2 (port 1I:box 2:bay 2, 900.1 GB): OK
If they are ok then do the following to address the issue
1. # syscheck --reconfig disk smart
2. # service smartd restart
3. # syscheck disk smart
Note: For cases that show disk failure an FS Task should be created to have a replacement disk sent.
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