Administrator Cannot Login in to New Oracle Acme Packet 4600

Asset ID:	1-71-2184843.1
Update Date:	2017-06-06
Keywords:

Solution Type Technical Instruction Sure

Solution 2184843.1 : Administrator Cannot Login in to New Oracle Acme Packet 4600

Applies to:

Acme Packet 4600 - Version S-Cz7.1.2 to S-Cz7.3.0 [Release S-Cz7.0]
Information in this document applies to any platform.

Goal

Qn1:Password not accepted on a new 4600 system

Solution

Reset password.

1. Power cycle the SBC and during the boot process hit the 'space bar' to stop the boot process and enter the Acme Boot prompt.

     Starting acmeboot...

     ACME bootloader Acme Packet Net-Net …......

     Press the space bar to stop auto-boot...

    [Acme Boot]:

2. At the Acme Boot prompt, enter 'd' to list the diagnostic image(s).

     [Acme Boot]: d
      1: nnCZ_diags120
      2: nnCZ_diags112

3. Enter the number of the newest version of diagnostics to boot from. In this example '1'

[Acme Boot]:[Diag Image]:1

    Boot File : /boot/diags/nnCZ_diags120
    IP Address : n.n.n.n
    VLAN :
    Netmask : n.n.n.n
    Gateway : n.n.n.n
    IPv6 Address :
    IPv6 Gateway :
    Host IP : n.n.n.n
    FTP username : vxftp
    FTP password : vxftp
    Flags : 0x00000000
    Target Name : SD-4600-131-1
    Console Device : COM1
    Console Baudrate : 115200
    Other :

    Booting... /boot/diags/nnCZ_diags120 console=ttyS0,115200,n8 flags=0x00000000 hostname=SD-4600-131-1 wancom=n.n.n.n:n.n.n.n:n.n.n.n: libata.force=1.5G quiet crashkernel=128M ip6wancom=%
    xhci_hcd 0000:00:14.0: Failed to enable MSI-X
    i8042: No controller found
    init started: BusyBox v1.19.3 (2016-06-22 12:57:28 EDT)
    Waiting for /boot to become available

...Checking for Auto Start Script.../boot/diagautostart file not found....

   *************************************************
   ACME PACKET NET-NET 4600
   DIAGNOSTIC EXECUTIVE VERSION 1.20
   CREATION DATE Jun 22 2016 13:08:41
   STARTED @ 12:47:38 PM on 06/06/17
   *************************************************

diag_fld >

4 At the diagnostic prompt type 'password reset' to set the passwords back to default and confirm.

diag_fld > password reset

Are You Sure You Want To Reset Passwords?
Confirm [y/n]: y

Clearing passwords...done

Password Reset Complete!

4. Enter 'reboot' to boot back up the system.

diag_fld> reboot

------

The 'user' password should now be set back to the default password 'acme'
The 'admin' password should now be set back to the default password 'packet'

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