![]() | Oracle System Handbook - ISO 7.0 May 2018 Internal/Partner Edition | ||
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Solution Type Technical Instruction Sure Solution 2182776.1 : How to Download Eagle Eyes from Oracle SFTP Server (External User)
In this Document
Applies to:Oracle Communications EAGLE (Software) - Version EAGLE 46.0 and laterTekelec GoalHow to download/get Eagle Eyes tool? SolutionPre-requisites
Below instructions are for external users who do not already have an Oracle Single Sign-On (SSO) account. 1. Open https://profile.oracle.com from the Internet Browser or Open www.oracle.com and click "Sign In/Register" located at the top of the screen. If your Oracle Single-Sign-On password is not working in any of the Oracle websites or you have forgotten the password, you can reset it as follows. 1. To reset your Oracle Single-Sign-On password, open https://profile.oracle.com/myprofile/account/forgot-password.jspx from the Internet Browser. Accessing Oracle SFTP to get Eagle Eyes tool The SSO Username and Password should be used to login to sftp.oracle.com at port 2021 using the sftp client. Below are examples of some SFTP clients that can be used to connect to Oracle SFTP and we do not provide support for the SFTP client tools. Accessing Oracle SFTP Server using OpenSSH sftp command line utility on LinuxTo connect to the Oracle SFTP server sftp.oracle.com at port 2021 using the OpenSSH “sftp” command, enter the command from your Unix/Linux machine as follows, using your own Oracle Single Sign-On (SSO) account. sftp –o Port=2021 xxx.yyy@zzz.com@sftp.oracle.com where xxx.yyy@zzz.com is your Oracle Single Sign-On (SSO) user name which is usually your email address
You will be prompted for your Oracle Single Sign-On password. You will see a "sftp>" prompt after login. You can change the local directory path to the location where you need to store the files using the "lcd" command. To check your current working directory on your local system, enter the command "lpwd" To download the file, enter the command "get" with the exact path as shown under the “Tool Download Path” section. Accessing Oracle SFTP Server using lftp command line utility on LinuxTo connect to the Oracle SFTP server sftp.oracle.com at port 2021 using the "lftp” command, enter the command from your Unix/Linux machine as follows, using your own Oracle Single Sign-On account registered with Oracle http://www.oracle.com: lftp sftp://sftp.oracle.com -u xxx.yyy@zzz.com -p 2021
You will be prompted for your Oracle Single Sign-On password. You will see a "lftp>" prompt after login. You can change the local directory path to the location where you need to store the files using the "lcd" command. To check your current working directory on your local system, enter the command "lpwd" To download the file, enter the command "get" with the exact path as shown under the “Tool Download Path” section. Accessing Oracle SFTP Server using psftp command line utility on WindowsTo connect to the Oracle SFTP server sftp.oracle.com at port 2021 using the "psftp” command, open the "command prompt" window on your Windows machine and cd to PuTTY installation directory and enter the command as follows, using your own Oracle Single Sign-On (SSO) account: psftp sftp.oracle.com -P 2021
You will be prompted for login. You need to enter your Oracle Single Sign-On account. You will be prompted for your Oracle Single Sign-On password. You will see a "psftp>" prompt after login. To download the file, enter the command "get" with the exact path as shown under the “Tool Download Path” section. Tool Download Path Eagle Eyes tool is placed under /support/outgoing/EagleEyes directory. To download the file, command "get" to be entered as below from FTP client after login: get /support/outgoing/EagleEyes/EEPC.zip
Additional Note on Directory structures: /support/outgoing - External users can download the files from this path created by Internal Oracle User from the LOB Global Support. /support/incoming - External users can upload the files in this path provided internal Oracle Users from the LOB Global Support have created a directory in this path and provide the absolute path for uploading the files. For Ex: /support/incoming/SR3-xxxxxxxxx. To upload files, command "put" to be entered from FTP client after login to SFTP server
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