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Asset ID: 1-71-2182776.1
Update Date:2016-09-19
Keywords:

Solution Type  Technical Instruction Sure

Solution  2182776.1 :   How to Download Eagle Eyes from Oracle SFTP Server (External User)  


Related Items
  • Oracle Communications EAGLE (Software)
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec Eagle 5
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In this Document
Goal
Solution
 Accessing Oracle SFTP Server using OpenSSH sftp command line utility on Linux
 Accessing Oracle SFTP Server using lftp command line utility on Linux
 Accessing Oracle SFTP Server using psftp command line utility on Windows
  


Applies to:

Oracle Communications EAGLE (Software) - Version EAGLE 46.0 and later
Tekelec

Goal

 How to download/get Eagle Eyes tool?

Solution

Pre-requisites


Oracle SFTP (sftp.oracle.com) is for Oracle employees to exchange files with outside agencies and customers. All external users need access to Oracle SFTP should have an Oracle Single Sign-On (SSO) account.

Below instructions are for external users who do not already have an Oracle Single Sign-On (SSO) account.

1. Open https://profile.oracle.com from the Internet Browser or Open www.oracle.com and click "Sign In/Register" located at the top of the screen.
2. Click "Create Account" to create a free Oracle Web account (Oracle Single Sign-On).
3. Complete all required fields and click "Create Account"

If your Oracle Single-Sign-On password is not working in any of the Oracle websites or you have forgotten the password, you can reset it as follows.

1. To reset your Oracle Single-Sign-On password, open https://profile.oracle.com/myprofile/account/forgot-password.jspx from the Internet Browser.
2. Enter the username you use to sign in to your Oracle Account. Your username is usually your email address. Click Submit.
3. Oracle will send instructions on how to reset your password to the email address associated with your account. The instructions will be valid for one day.

Accessing Oracle SFTP to get Eagle Eyes tool

The SSO Username and Password should be used to login to sftp.oracle.com at port 2021 using the sftp client.

Below are examples of some SFTP clients that can be used to connect to Oracle SFTP and we do not provide support for the SFTP client tools.

Accessing Oracle SFTP Server using OpenSSH sftp command line utility on Linux

To connect to the Oracle SFTP server sftp.oracle.com at port 2021 using the OpenSSH “sftp” command, enter the command from your Unix/Linux machine as follows, using your own Oracle Single Sign-On (SSO) account.

sftp –o Port=2021 xxx.yyy@zzz.com@sftp.oracle.com where xxx.yyy@zzz.com is your Oracle Single Sign-On (SSO) user name which is usually your email address

You will be prompted for your Oracle Single Sign-On password.

You will see a "sftp>" prompt after login.

You can change the local directory path to the location where you need to store the files using the "lcd" command.

To check your current working directory on your local system, enter the command "lpwd"

To download the file, enter the command "get" with the exact path as shown under the “Tool Download Path” section.

Accessing Oracle SFTP Server using lftp command line utility on Linux

To connect to the Oracle SFTP server sftp.oracle.com at port 2021 using the "lftp” command, enter the command from your Unix/Linux machine as follows, using your own Oracle Single Sign-On account registered with Oracle http://www.oracle.com:

lftp sftp://sftp.oracle.com -u xxx.yyy@zzz.com -p 2021

You will be prompted for your Oracle Single Sign-On password.

You will see a "lftp>" prompt after login.

You can change the local directory path to the location where you need to store the files using the "lcd" command.

To check your current working directory on your local system, enter the command "lpwd"

To download the file, enter the command "get" with the exact path as shown under the “Tool Download Path” section.

Accessing Oracle SFTP Server using psftp command line utility on Windows

To connect to the Oracle SFTP server sftp.oracle.com at port 2021 using the "psftp” command, open the "command prompt" window on your Windows machine and cd to PuTTY installation directory and enter the command as follows, using your own Oracle Single Sign-On (SSO) account:

psftp sftp.oracle.com -P 2021

You will be prompted for login. You need to enter your Oracle Single Sign-On account.

You will be prompted for your Oracle Single Sign-On password.

You will see a "psftp>" prompt after login.

To download the file, enter the command "get" with the exact path as shown under the “Tool Download Path” section.

Tool Download Path

Eagle Eyes tool is placed under /support/outgoing/EagleEyes directory. To download the file, command "get" to be entered as below from FTP client after login:

get /support/outgoing/EagleEyes/EEPC.zip

 

Additional Note on Directory structures:

/support/outgoing - External users can download the files from this path created by Internal Oracle User from the LOB Global Support.

/support/incoming - External users can upload the files in this path provided internal Oracle Users from the LOB Global Support have created a directory in this path and provide the absolute path for uploading the files. For Ex: /support/incoming/SR3-xxxxxxxxx. To upload files, command "put" to be entered from FTP client after login to SFTP server

 

 


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