Oracle ZFS Storage ZS5-4
 

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In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

How to Replace an Oracle ZS5-4 ZFS Storage Appliance Clustron 3 Card

Solution

CAP PROBLEM OVERVIEW: Clustron 3 Card replacement

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED: ZS5-4 ZFS Storage Appliance Training.

TIME ESTIMATE: 45 minutes

TASK COMPLEXITY: 3

PROBLEM OVERVIEW
What   : The Clustron card
Where : Chassis S/N:, Slot No. of the card/device to be inserted here by SR owner
Why    : The Clustron3 card has been reported failed or faulted by the appliance.

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

* Please gather and note down specific PCI replacement procedure for the model of the ZFS Storage you are working on before powering off head, or use the 2nd cluster node's "Online help" while this node is powered off.

* Please see "References section" at the bottom of this document for online help links so an offline copy can be saved of the relevant procedure.

* The appliance head must be powered off for this task. The customer may have shut the node down but power may still be applied so check that it is safe to power off.

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE:

1. Locate the Clustron Card.

2. Take ESD Precautions.

3. Check the Clustron Card part number for the appropriate system in the System Handbook and re-confirm.

4. Take note of order of Clustron cables ( Label each cable if needed to ensure they are cabled correctly after replacement ).

5. Replace the Clustron as per instructions in the "Online Help Guide" under 'Maintenance - Hardware - PCI cards and Risers' ( for the specific platform ).

6. Reconnect Clustron cables in original locations.

7. Verify the replacement by powering on and checking the NAS head/node rejoins the cluster (customer may have to confirm this)

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Confirm there are no faults reported in the appliance BUI and Cluster is rejoined. "Mark Repaired" any prior faults related to Clustron card if required.

OBTAIN CUSTOMER ACCEPTANCE

PARTS NOTE:

Consult System handbook for appropriate model.

REFERENCE INFORMATION:

Oracle ZS5-4 ZFS Storage Appliance Documentation - https://www.oracle.com/storage/nas/index.html

Oracle® Server X5-4 Service Manual (Underlying platform) - Servicing PCIe Cards : http://docs.oracle.com/cd/E56388_01/html/E56396/gnfad.html#scrolltoc

Oracle Integrated Lights Out Manager (ILOM) 3.2 Documentation - http://docs.oracle.com/cd/E37444_01/index.html

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