Which Credentials to Use During SSL Certificate Installation?

Asset ID:	1-71-2172582.1
Update Date:	2017-02-23
Keywords:

Solution Type Technical Instruction Sure

Solution 2172582.1 : Which Credentials to Use During SSL Certificate Installation?

Applies to:

Oracle Communications EAGLE (Software) - Version E5-MS 46.2 and later
Tekelec

Goal

While executing APPENDIX I. PROCEDURE TO CREATE OCEEMS SSL CERTIFICATE
Received the this message:

Authentication failed for this User "root". Cannot display encrypted password.
Please contact Oracle product support group.

Here are the details:

[root@e5-ms bin]# sh E5MSCertificateCreationScript.sh

Welcome to OCEEMS SSL Certificate creation wizard!!!

Please provide OCEEMS home path (Absolute path till 'WebNMS' directory e.g. /Tekelec/WebNMS): /Tekelec/WebNMS

Please provide the country name (e.g. US)-
(Must not be empty, permitted characters - alphabets and space): COUNTRY

Please provide the state name (e.g. North Carolina)-
(Must not be empty, permitted characters - alphabets and space): CITY

Please provide the organization name (e.g. Oracle)-
(Must not be empty, permitted characters - alphanumeric, underscore, dot and space): ORGANIZATION

Please provide the organization unit name (e.g. OCEEMS)-
(Must not be empty, permitted characters - alphanumeric, underscore, dot and space): E5MS

Please provide the keystore password -
(Must not be empty, length at least six, space not allowed, permitted characters- alphanumeric, !, @ and #):

Please provide OCEEMS root user's password (used for OCEEMS client login):

Trying to generate encrypted password for keystore and trust store...

Authentication failed for this User "root". Cannot display encrypted password.
Please contact Oracle product support group.
[root@e5-ms bin]#

Solution

There are following root users:
1. System root user
2. GUI root user
3. Mysql root user
Here You need to provide for user root that is for the GUI login.

There is already a default root password for GUI which is same as Mysql Default password.
The point should be clear that for updating the SSH certificate; we need the GUI root password.
The requirement for SSH certificate update is for access to E5MS GUI.
In this case; (and usually with all new installations) the Mysql and GUI root passwords are same default passwords. So it worked for you. But in working environments; if customers change the default passwords (which is strongly recommended) you should use the E5MS GUI root password in this procedure.

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