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Asset ID: 1-71-2166914.1
Update Date:2017-09-26
Keywords:

Solution Type  Technical Instruction Sure

Solution  2166914.1 :   9x40/T10000 -Tape Drive Problem Definition  


Related Items
  • Sun StorageTek 9840 Tape Drive
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  • Sun StorageTek T10000 Tape Drive
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  • Sun StorageTek 9940 Tape Drive
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Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK T-Series Drive
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In this Document
Goal
Solution


Applies to:

Sun StorageTek T10000 Tape Drive - Version All Versions and later
Sun StorageTek 9840 Tape Drive - Version Not Applicable and later
Sun StorageTek 9940 Tape Drive - Version Not Applicable and later
Information in this document applies to any platform.

Goal

 Provide information required for a detailed problem definition.

Solution

Include the following:
- The drive DMOD serial number. Also include the tray serial. (found in SLConsole drives folder)
- Failing tape volser.
- Timestamp of the failure.
- Library number and bay number in the library.
- Tape Drive microcode version.

- System error messages.
- A summary of what was done to troubleshoot the problem.


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