| Asset ID: |
1-71-2163815.1 |
| Update Date: | 2017-06-20 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
2163815.1
:
Multiple MPEs Did A QP Proc Restart During The Switch Firmware Upgrade
| Related Items |
- Oracle Communications Policy Management
|
| Related Categories |
- PLA-Support>Sun Systems>CommsGBU>Broadband Network Solutions>SN-SND: Tekelec Policy
|
In this Document
Created from <SR 3-12514147421>
Applies to:
Oracle Communications Policy Management - Version POLICY 12.0.0 and later
Information in this document applies to any platform.
Goal
On : POLICY 12.0.0 version, Wireless (Production)
During a switch firmware upgrade multiple MPEs did a QP Proc Restart. This document provides some background information.
Solution
Below is the RCA for this issue
ISSUE:
While doing firmware upgrade on swtiches, MRA and MPE blades had qp_proc mgr restart.
ROOTCAUSE:
Firmware upgrade causes the Ethernet ports to restart. This issue happened because eth ports toggled
WORKAROUND:
In a procedure where servers could go into split brain like a firmware upgrade, it would be best if the non-active servers are set to forced standby so that they do not go active while the firmware upgrade is in progress.
FIX:
Documentation to have steps to put non-active blade in FS
References
<BUG:23088315> - QP_PROCMGR FAILED IN MRA WHILE DOING FIRMWARE UPGRADE
Attachments
This solution has no attachment
