How to Replace a Netra SPARC S7-2 PCIe Card [VCAP]

Asset ID:	1-71-2159606.1
Update Date:	2017-08-04
Keywords:

Solution Type Technical Instruction Sure

Solution 2159606.1 : How to Replace a Netra SPARC S7-2 PCIe Card [VCAP]

Applies to:

Netra SPARC S7-2 - Version All Versions and later
Information in this document applies to any platform.

Goal

How to replace a Netra SPARC S7-2 PCIe Card

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To report errors or request improvements on this procedure, please add a comment to Doc ID: 2159606.1
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ESD Caution:

Circuit boards and drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components along their connector edges.
Use a Antistatic Wrist strap. Attach one end of the strap to your wrist and the other end to the chassis, depending on what type of strap you use, with the adhesive end or the metal plug.
Use an Antistatic Mat. Place ESD-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat.

Contamination Caution:

Dust particles of packaging material are number one cause of datacenter contamination. Make sure to remove all packaging material, up to the ESD safe packaging material, while still being outside the datacenter.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS ARE REQUIRED:
No special skills required, Customer Replaceable Unit (CRU) procedure.

Time Estimate: 30 minutes

TASK COMPLEXITY: 0

REMOVAL/REPLACEMENT INSTRUCTIONS:

PROBLEM OVERVIEW: Netra SPARC S7-2 PCIe Card Replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?:

DAMAGE ALERT: Perform a visual inspection of the replacement part to make sure that there are no damaged components, connectors, bent pins, damaged packages during shipping, etc). If the part is damaged, don't install it into the system, order a new part. Handle with caution and package carefully the return FRU just as the new FRU was packaged, to avoid any damages during shipping.

Note - The LDOM configuration (if any) needs to be saved before motherboard replacement to avoid loss of LDOM configuration, refer to doc 1019720.1 for details.

Note - A data backup is not a prerequisite but is a wise precaution.

Customer should perform an orderly and graceful shutdown of applications and OS to get the OpenBoot PROM prompt. Then power off the server and remove the AC power cords from the system.

WHAT ACTIONS ARE REQUIRED:

Removing the PCIe Card

1. Prepare the server for service.

a. Power off the server and disconnect the power cords from the power supplies.
b. Extend the server to the maintenance position in the rack.
c. Attach an anti-static wrist strap.

Caution - Components inside the chassis might be hot. Use caution when servicing components inside the chassis.

2. Remove the top cover

a. To open the server top cover, press and hold down the top cover release button and use the recessed area to slide the top cover toward the rear of the server about 0.5 inches (12.7 mm).
b. Lift the cover off the chassis and set it aside.

3. Remove the PCIe card.

Note - Always remove transceivers from a PCIe card(s) before removing the card from the server.
Note - Keep track of which slot each PCIe card was in so you can return them to their original positions

Removing PCIe cards in slots 1 through 6

a. Unplug all data cables from the PCIe card
b. Rotate the PCIe card locking mechanism, and then lift up on the PCIe card to disengage it from the motherboard connectors

Removing PCIe card in slot 7

a. PCIe slot 7 is located on the mother board between the CMP0 DIMMs and the left side of the chassis. It contains the on board SAS disk controller.
b. Remove cable from rear of card
c. Remove screw from top of standoff
d. Lift PCIe card off mother board

Installing the PCIe Cards

1. Insert PCIe Cards in Slots 1-6

a. Insert the PCIe card into the correct slot [1], and rotate the PCIe locking mechanism to secure the PCIe card in place
b. Reconnect the cables to the PCIe card that you unplugged during the removal procedure

2. Installing PCIe card in slot 7

a. PCIe slot 7 is located on the mother board between the CMP0 DIMMs and the left side of the chassis. It contains the on board SAS disk controller.
b. Install cable to rear of card
c. Insert screw into top of standoff
d. Insert PCIe card onto mother board

3. Return the Server to operation.

a. Remove any anti-static measures that were used.
b. Return the server to it's normal operating position within the rack.
c. Re-install the AC power cords and any data cables that were removed.

4. Prior to powering on the server, connect a terminal or a terminal emulator (PC or workstation) to the SER MGT port.

a. If needed, configure the SP network port to enable the firmware image to be downloaded. Refer to the Oracle ILOM documentation for network configuration instructions.
b. Download the system firmware. Follow the firmware download instructions in the Oracle ILOM documentation

5. Power on server. Verify that the Power/OK indicator led lights steady on.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTIONS ARE REQUIRED TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear
     component faults.
   * If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:

https://support.oracle.com/handbook_private/Systems/Netra_S7_2/components.html

REFERENCE INFORMATION:
Netra SPARC S7-2 Service Manual: http://docs.oracle.com/cd/E72798_01/pdf/E73207.pdf

References

<NOTE:1019946.1> - How to access service mode and escalation mode on ILOM 3.x and later platforms
<NOTE:1280913.1> - How to update System, Chassis, and Product level Key Identity Properties on ILOM based systems which implement Top Level Identifier (TLI) functionality

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