How to Replace a Netra SPARC S7-2 eUSB Drive [VCAP]

Asset ID:	1-71-2159186.1
Update Date:	2017-08-11
Keywords:

Solution Type Technical Instruction Sure

Solution 2159186.1 : How to Replace a Netra SPARC S7-2 eUSB Drive [VCAP]

Applies to:

Netra SPARC S7-2 - Version All Versions and later
Information in this document applies to any platform.

Goal

How to Replace a Netra SPARC S7-2 eUSB Flash Thumb Drive

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To report errors or request improvements on this procedure, please add a comment on Doc ID: 2159186.1
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ESD Caution:

Circuit boards and drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components along their connector edges.
Use a Antistatic Wrist strap. Attach one end of the strap to your wrist and the other end to the chassis, depending on what type of strap you use, with the adhesive end or the metal plug.
Use an Antistatic Mat. Place ESD-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat.

Contamination Caution:

Dust particles of packaging material are number one cause of datacenter contamination. Make sure to remove all packaging material, up to the ESD safe packaging material, while still being outside the datacenter.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER NEED:
Netra SPARC S7-2 Product Training required, to be serviced by qualified Oracle Service personnel, requires the ability to follow steps similar to what is in the Product Service manual.

TIME ESTIMATE: 60 minutes

TASK COMPLEXITY: 2

REMOVAL/REPLACEMENT INSTRUCTIONS:

PROBLEM OVERVIEW: Netra SPARC S7-2 eUSB Flash Thumb Drive Replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?:

DAMAGE ALERT: Perform a visual inspection of the replacement part to make sure that there are no damaged components, connectors, bent pins, damaged packages during shipping, etc). If the part is damaged, don't install it into the system, order a new part. Handle with caution and package carefully the return part to avoid any damages during shipping.

Note: A data backup is not a prerequisite but is a wise precaution.

The customer should perform an orderly and graceful shutdown of applications and OS to get the OpenBoot PROM prompt. Then power off the server and remove the AC power cords from the system.

WHAT ACTIONS ARE REQUIRED?:

Remove eUSB Flash Thumb Drive

Note - The eUSB flash thumb drive is mounted on the motherboard between CMP1 DIMMs and the side of the chassis.

1. Prepare the server for service.

    a. Power off the server and disconnect the power cords from the power supplies.
    b. Extend the server to the maintenance position in the rack.
    c. Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis.

Caution - Components inside the chassis might be hot. Use caution when servicing components inside the chassis.

2. Remove server top cover:

a. Open the server top cover by pressing and holding down the top cover release button and then use the recessed area to slide the top cover toward the rear of the server (about 0.5 inches (12.7 mm)).
b. Lift the top cover off the chassis and set it aside.

3. Open the front bezel.

4. Remove all Fan Modules.

5. Remove the Fan Tray.

6. Disconnect the disk backplane cables & rotate the Drive Cage to the service position.

7. Remove the USB cable from the PSU duct's channel & then remove the PSU duct.

8. Loosen the cables from the main air duct assembly & then remove it.

9. Possibly remove DIMMs that may interfere with eUSB removal.

10. Remove the green screw that attaches the eUSB flash thumb drive to the motherboard.

Caution - This screw is not a captive screw, so be careful not to drop it inside the server. Retain the screw to use with the new eUSB flash thumb drive.

Note - If the screw is too tight to remove by hand, use a Torx 10 driver to loosen it.

11. Lift the eUSB flash thumb drive up to disconnect it from the motherboard and remove it from the system.

Install eUSB Flash Thumb Drive

1. Press the eUSB flash thumb drive into the socket on the motherboard.

2. Hand tighten the screw to secure the drive to the motherboard. Do not use a tool to tighten the screw further.

3. Install any DIMMs that were removed.

4. Take the main air duct assembly and place it over the top of the CPU's and DIMMs allowing the DIMMs to protrude through the open slots and the assembly to fit nicely between the chassis walls. Then secure the disk cables to it.

5. Install the PSU air duct & then route the USB cable in it's channel.

6. Rotate the Drive Case to the operational position & connect the cables to the disk backplane.

7. Install the Fan Tray.

8. Install all fan modules.

9. Shut the front Bezel.

10. Install the server top cover. Place the server top cover on the chassis and slide the top cover toward the front of the server (about 0.5 inches (12.7 mm)) until you hear the top cover release button lock into place.

11. Return the Server to operation.

    a. Remove any anti-static measures that were used.
    b. Return the server to it's normal operating position within the rack.
    c. Re-install the AC power cords and any data cables that were removed.
    d. Power on server. Verify that the Power/OK indicator led lights steady on.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTIONS ARE REQUIRED TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:

Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear
     component faults.
   * If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required

3. Run format (# format) under Solaris to verify that the eUSB device can be seen.

4. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:
https://support.oracle.com/handbook_partner/Systems/Netra_S7_2/components.html

REFERENCE INFORMATION:
Netra SPARC S7-2 Service Manual: http://docs.oracle.com/cd/E72798_01/pdf/E73207.pdf

Save

References

<NOTE:1010946.1> - General Guidance for Diagnosis (Disk Failures/Errors) and Replacing Internal Server Disks and JBOD Disks within Solaris
<NOTE:2090016.1> - Solaris Volume Manager (SVM) the 'metadevadm -u' Command Shows "New device reloc information" or "Invalid device relocation information detected" But DevID Is Not Updated

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