How to Replace a SPARC S7-2 (1 or 2 Processor) PCIe card [VCAP]

Asset ID:	1-71-2149742.1
Update Date:	2017-11-15
Keywords:

Solution Type Technical Instruction Sure

Solution 2149742.1 : How to Replace a SPARC S7-2 (1 or 2 Processor) PCIe card [VCAP]

Applies to:

MiniCluster S7-2 Hardware - Version All Versions and later
SPARC S7-2 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

How to Replace a SPARC S7-2 (1 or 2 Processor) PCIe card

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To report errors or request improvements on this procedure, please put a comment on Doc ID: 2149742.1
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ESD Caution:

Circuit boards and drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components along their connector edges.
Use a Antistatic Wrist strap. Attach one end of the strap to your wrist and the other end to the chassis, depending on what type of strap you use, with the adhesive end or the metal plug.
Use an Antistatic Mat. Place ESD-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat.

Contamination Caution:

Dust particles of packaging material are number one cause of datacenter contamination. Make sure to remove all packaging material, up to the ESD safe packaging material, while still being outside the datacenter.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS ARE REQUIRED?:
No special skills required, Customer Replaceable Unit (CRU) procedure.

Time Estimate: 30 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW: SPARC S7-2 (1 or 2 Processor) PCIe card Replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?:

DAMAGE ALERT: Perform a visual inspection of the replacement part to make sure that there are no damaged components, connectors, bent pins, damaged packages during shipping, etc). If the part is damaged, don't install it into the system, order a new part. Handle with caution and package carefully the return FRU just as the new FRU was packaged, to avoid any damages during shipping.

Note - A data backup is not a prerequisite but is a wise precaution.

Customer should perform an orderly and graceful shutdown of applications and OS. Then power off the server and remove the AC power cords from the system.

WHAT ACTIONS ARE REQUIRED?:

PCIe Slot Characteristics: There are three external and one internal PCIe slots available in the 1 or 2 Socket SPARC S7-2 Server. The external slots support optional, standard PCIe cards and are numbered 1, 2, and 3 from left to right when you view the server from the rear. The internal slot, which installs on the riser in PCIe slots 3 and 4, supports a required internal SAS controller HBA card.

Remove PCIe card from PCIe Riser in either PCIe Slot 1 or 2

1. Prepare the server for service.

a. Power off the server and disconnect the power cords from the power supplies.
b. Extend the server to the maintenance position in the rack.
c. Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis.

Caution - Components inside the chassis might be hot. Use caution when servicing components inside the chassis.

2. Remove the top cover and open the fan door:

a. Open the fan Door. Slide the fan door latches forward and swing the door up to the open position
b. To open the server top cover, press and hold down the top cover release button and use the recessed area to slide the top cover toward the rear of the server about 0.5 inches (12.7 mm).
c. Lift the cover off the chassis and set it aside.

3. Remove clear plastic air duct assembly cover:

a. Insert fingers in access holes at either end and pull straight up and out.

4. Select the PCIe riser that contains the PCIe card you want to remove.

5. Disconnect any internal/external cables from installed PCIe card.

Note - Always remove transceivers from a PCIe card(s) before removing the card from the server.

6. Lift the green-tabbed latch on the rear of the server chassis next to the applicable PCIe slot to release the rear bracket on the PCIe card.

7. Lift the green-tabbed riser release lever on the PCIe riser with one hand and use your other hand to remove the riser from the motherboard connector.

8. Remove the PCIe card from the PCIe riser:

a. Hold the riser in one hand and use your other hand to carefully pull the PCIe card connector out of the riser.

9. Place the PCIe card on an antistatic mat.

Install a PCIe Card in PCIe Slot 1 or 2:

1. Retrieve the PCIe card and riser you want to install.

2. Insert the rear bracket that is attached to the PCIe card into the PCIe riser.

3. Hold the riser in one hand and use your other hand to carefully insert the PCIe card connector into the Riser.

4. Raise the green-tabbed release lever on the PCIe riser to the open (up) position.

5. Gently press the riser into the motherboard connector until it is seated, and then press the green-tabbed release lever on the PCIe riser to the closed (down) position.

6. Close the green-tabbed latch on the rear of the server chassis next to the applicable PCIe slot to secure the rear bracket on the PCIe card to the server chassis.

Note - Install any transceivers that were removed prior to taking out the PCIe card.

7. If there were any external cables connected to the PCIe card, reconnect them.

Remove a PCIe card from PCIe Slots 3:

Note - This PCIe riser is actually installed in PCIe slot 3, but it supports up to two PCIe cards. The upper slot, referred to as slot 3, can be used for any supported PCIe card, and, therefore, is optionally populated. The lower slot, referred to as slot 4, is dedicated to the internal HBA card, and, therefore is always populated. The internal HBA card should be serviced only by authorized Oracle Services personnel

1. Power off the server and disconnect the power cords from the power supplies.

2. Extend the server to the maintenance position.

3. Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis.

Caution - Components inside the chassis might be hot. Use caution when servicing components inside the chassis.

4. Remove the top cover and open the fan door:

5. Remove clear plastic air duct assembly cover:

a. Insert fingers in access holes at either end and pull straight up and out.

6. Disconnect any internal/external cables from the installed PCIe card.

Note - Always remove transceivers from a PCIe card(s) before removing the card from the server.

Note - Do not disconnect the SAS cable from the internal host bus adapter card until after you have removed the riser from the server.

7. Open the green-tabbed latch located on the rear of the server chassis next to PCIe slot 3 to release the rear bracket on the PCIe card.

8. To release the riser from the motherboard connector, lift the green-tabbed release lever on the PCIe riser to the open position.

9. Slide the plastic PCIe card retainer, which is mounted on the side of the chassis, toward the front of the server to release the card(s) installed in the riser.

10. Grasp the riser with both hands and remove it from the server.

11. Disconnect the SAS storage drive (HDD) cables from the internal HBA card installed in PCIe slot 4.

12. Remove the PCIe card from the riser:

a. Hold the riser in one hand and use your other hand to carefully remove the PCIe card connector from the riser.
b. Disconnect the rear bracket attached to the PCIe card from the rear of the PCIe riser.

13. Place the PCIe card and riser on an antistatic mat.

Install a PCIe Card in PCIe Slot 3:

1. Retrieve the PCIe card and riser you want to install.

2. Insert the rear bracket that is attached to the PCIe card into the PCIe riser.

3. Hold the riser in one hand and use your other hand to carefully insert the PCIe card connector into the riser.

4. Reconnect the SAS cables to the internal host bus adapter card. Be sure to connect the SAS cable for storage drives 0 through 3 (HDDs 0-3) to the connector that is farthest from the riser in which the HBA card is installed; otherwise, the server will incorrectly identify the storage drives when it is powered on.

5. Raise the green-tabbed release lever on the PCIe riser to the open (up) position, and then gently press the riser into the motherboard connector until it is seated.

6. Ensure that the rear bracket on the internal HBA card in PCIe slot 4 is connected to the slot in the server chassis side wall. If the bracket is not connected, remove the riser and reposition it so that the rear bracket connects to the side wall, and then gently press the riser into the motherboard connector.

7. Slide the plastic PCIe card retainer, which is mounted on the side of the chassis, toward the back of the server to secure the card(s) installed in the riser.

8. Press the green-tabbed release lever on the PCIe riser to the closed (down) position.

9. To secure the rear bracket on the PCIe card to the server, close the green-tabbed latch on the rear of the server chassis.

Note - Install any transceivers that were removed prior to taking out the PCIe card.

10. Reconnect any internal/external cables to the PCIe card in slot 3.

11. Take the clear plastic air duct assembly and place it over the top of the CPU's and DIMMs allowing the DIMMs to protrude through the open slots and the assembly to fit nicely between the chassis walls, power supply metal casing and mid-wall.

12. Install the server top cover and close the fan door:

a. Close the fan door by swinging the door down to the closed position and hearing the latches latch.
b. Place the server top cover on the chassis and slide the top cover toward the front of the server (about 0.5 inches (12.7 mm)) until you hear the top cover release button lock into place.

13. Return the Server to operation.

a. Remove any anti-static measures that were used.
b. Return the server to it's normal operating position within the rack.
c. Re-install the AC power cords and any data cables that were removed.
d. Power on server. Verify that the Power/OK indicator led lights steady on.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FE/CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear
     component faults.
   * If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:
https://support.oracle.com/handbook_private/Systems/SPARC_S7_2/components.html#Ethernet

REFERENCE INFORMATION:
SPARC S7-2 Service Manual: http://docs.oracle.com/cd/E72372_01/html/E72376/index.html

References

<NOTE:1019946.1> - How to access service mode and escalation mode on ILOM 3.x and later platforms
<NOTE:1280913.1> - How to update System, Chassis, and Product level Key Identity Properties on ILOM based systems which implement Top Level Identifier (TLI) functionality

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