Oracle Key Manager
 
Sun StorageTek Crypto Key Management System
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: TAPE-CAP VCAP
 

In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Procedure is intended for Field Service Engineers

Applies to:

Goal

 Field Procedure for replacing a SPARC T7-1 Motherboard in an Oracle Key Manager KMA Appliance.

Solution

DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?: Knowledge of Oracle Key Manager and the Sparc T7-1 platforms
TIME ESTIMATE: 120 minutes
TASK COMPLEXITY: 3

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
PROBLEM OVERVIEW: Field Procedure for replacing a SPARC T7-1 Motherboard in an Oracle Key Manager KMA Appliance.
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?: KMA server should be powered down
WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE?:

Prior to any hardware maintenance activities on a KMA appliance, the customer site should properly shutdown the impacted KMA as per the below procedure:

How to shutdown a KMA:

1. Log on to the system via the ELOM web interface. Go to "Remote Control", and then "Launch Redirection.

2. Log on to the KMA as a user with the "operator" role.

3. Select the option from the menu, to shutdown the KMA.

4. At the prompt, type y and press enter. The following information is displayed, indicating that the system is shutting down:

Shutting down...

5. The shutdown sequence is displayed. When it is finished, the following information is displayed:

Power down.

6. The KMA is now powered off, and any hardware maintenance can safely be performed. The KMA can be powered on using either the power button or the ELOM remote power control function.

The customer site should be aware of any potential impact on their backup environment due to this KMA maintenance activity.

Then proceed to the following knowledge article for the procedure to replace the Sparc T7-1 System Board:

How to Replace a SPARC T7-1 Motherboard [VCAP] (Doc ID 1954706.1)

https://mosemp.us.oracle.com/epmos/faces/DocumentDisplay?id=1954706.1

OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:

Field Engineer should boot the KMA, and login to the ILOM redirection console and monitor the boot sequence.  Ensure that the Sparc T7-1 system successfully boots up to the KMA Console Menu.

PARTS NOTE:

https://support.oracle.com/handbook_partner/Systems/SPARC_T7_1/components.html#SystemBoard

REFERENCE INFORMATION:

SPARC T7-1 Service Manual: http://docs.oracle.com/cd/E54976_01/html/E54980/index.html

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