Where To Find Statement Of Volatility Letters For Oracle Servers

Asset ID:	1-71-2123086.1
Update Date:	2018-03-20
Keywords:

Solution Type Technical Instruction Sure

Solution 2123086.1 : Where To Find Statement Of Volatility Letters For Oracle Servers

Applies to:

SPARC T4-2 - Version All Versions to All Versions [Release All Releases]
Sun Server X3-2 - Version All Versions to All Versions [Release All Releases]
Sun Server X4-2 - Version All Versions to All Versions [Release All Releases]
SPARC T5-2 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

The goal of this document is to inform Oracle Customers how to get Volatility Letters for a specific Server.
A Volatility Letter is a document from the manufacturer that states what type of memory is in the Server.
For each memory type, the letter indicates the purpose of this memory, if the memory stores user data,
if that data is accessible for users and whether there is a method of erasing this data or not.

Solution

Please open a Service Request at Oracle and a Technical Support Engineer will attach the required letter to your Service Request.

@ Technical Support Engineers:
You can find the corresponding Volatility Letters by clicking on the following link:
https://apex.oraclecorp.com/pls/apex/f?p=12536:1:::::P1_ID:20050

In case that you're given a Product Code Name, you can use the following link to match the Code Name to the Product:
https://mosemp.us.oracle.com/handbook_internal/General/codenames.html

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