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Asset ID: 1-71-2110579.1
Update Date:2017-12-11
Keywords:
Solution Type  Technical Instruction Sure

Solution  2110579.1 :   FS System: How to Remove and Replace the Chassis in an FS1-2 Drive Enclosure  

Related Items 
    

  • Oracle FS1-2 Flash Storage System
    •  
  • Oracle FS1-2 Cloud System
    •  
Related Categories 
    

  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
    •  






In this Document


Goal


Solution


References

Oracle Confidential PARTNER - Available to partners (SUN).

Reason: FRU replacement.       


Applies to:  

Oracle FS1-2 Flash Storage System - Version All Versions to All Versions [Release All Releases]
Oracle FS1-2 Cloud System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.



Goal


The purpose of this document is to outline the steps required to replace chassis in an FS1-2 Drive Enclosure


Solution


 


DISPATCH INSTRUCTIONS


  WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:


Product knowledge, FS1-2 Flash Storage System


  TIME ESTIMATE: 120 minutes


  TASK COMPLEXITY: 3


 


FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:


  PROBLEM OVERVIEW:


    WHAT: A Drive Enclosure Chassis in an FS1-2 has failed and needs to be replaced


    WHERE: FS1-2 Drive Enclosure should be in event log


    WHY: The Drive Enclosure chassis has failed.


  WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?:


Replacement of a Drive Enclosure chassis requires the FS1-2 to be running R6.2.x code or higher.  If the FS1-2 does not meet this requirement, please contact Oracle support for assistance.  Systems already running R6.2.x have two options for replacement:


    

  • Online replacement requires that there be sufficient free space available to migrate data off of the problem Drive Enclosure.  This may take several hours depending on the IO load of the system, the capacity of the drives, and the number of LUNs involved.
    • 

  • Offline replacement requires system downtime and may be the only option available if there is insufficient free space in the system.
    • 



NOTE: The DE2-24C and DE2-24P use different chassis.


 


NOTE: Systems that haveLB406M SUN400G  Performance SSDs in them should use the Offline procedure as these drives may end up in a Degraded Connectivity state if the Online process is attempted.  If encountered, this issue can be resolved by a system restart.


 


NOTE: Please review the Knowledge <Document 1942676.1> FS System: How to Disable Call Home to Prevent Automatic Service Request ASR Generation before proceeding with the procedure below. The steps contained therein are provided to allow an Administrator to de-activate a particular ASR enabled array while performing maintenance or troubleshooting. This will prevent any additional Service Requests from being created unnecessarily.


  WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE?:


ONLINE Procedure:


    

  1. Migrate data off of the Drive Group(s) associated with the problem Drive Enclosure:

      

    1. Log into Oracle FS System Manager
      2. 

    2. From the System tab, select Storage Domains
      3. 

    3. Select all of the Drive Group(s) from the problem Drive Enclosure (use shift key for second and third Drive Groups if applicable)
      4. 

    4. Select Actions from menu bar or right click inside Storage Domain window
      5. 

    5. Select Remove from Storage Domain
      6. 

    6. In the pop-up window, select a migration Priority, confirm the Drive Group(s) listed and select OK
      7. 

    7. Confirm action in the two following pop-ups
      8. 

    8. When process is complete, there will be a System Alert indicating the Excluded Drive Group Completed.  Right click on this Alert and delete.

      9. 

    

    2. 

  2. Disable Call-Home to prevent spurious alerts (see <Document 1942676.1> FS System: How to disable Call Home to prevent Automatic Service Request ASR Generation).
    3. 

  3. Power off the problem Drive Enclosure using the power switches located on the power supplies at the rear of the Enclosure.
    4. 

  4. Use ESD precautions
    5. 

  5. Disconnect power cords and SAS cables from the problem Drive Enclosure - suggest labeling SAS cables to make reconnection easier.
    6. 

  6. Remove Drive Enclosure from the rack:

      

    1. Remove drives and power supplies from the Drive Enclosure.  Note the location of each drive and label if necessary.
      2. 

    2. Transfer the IOMs from the problem Drive Enclosure chassis to the replacement Drive Enclosure chassis.
      3. 

    3. Remove the screws in both front and rear that secure the Drive Enclosure chassis to the mounting rails.
      4. 

    4. Slide out the problem Drive Enclosure chassis.

      5. 

    

    7. 

  7. Install the replacement Drive Enclosure chassis:

      

    1. Secure the replacement Drive Enclosure chassis to the mounting rails with the screws previously removed.
      2. 

    2. Install the drives and power supplies into the same locations they occupied in the problem Drive Enclosure.
      3. 

    3. Attach the SAS and power cables.
      4. 

    4. Power on replacement Drive Enclosure.
      5. 

    5. Monitor the replacement Drive Enclosure to ensure that all the status LEDs come up green.

      6. 

    

    8. 

  8. Accept the removal of the problem Drive Enclosure:

      

    1. From the Oracle FS System Manager GUI System tab, expand Alerts and Events and the select System Alerts.
      2. 

    2. In the System Alerts window select the Enclosure Missing alert.
      3. 

    3. Select Actions in the menu bar or right click on the Enclosure Missing alert and select Manage.
      4. 

    4. Select Remove Drive Enclosure from Configuration and the OK.

      5. 

    

    9. 

  9. Accept the foreign drives in the replacement Drive Enclosure:

      

    1. Select the Foreign Disk Drive alert.
      2. 

    2. Select Accept New Drives and OK.

      3. 

    

    10. 

  10. Add Drive Groups back into the Storage Domain:

      

    1. From the Oracle FS System Manager GUI System tab, select Storage Domains.
      2. 

    2. Select the Drive Groups from the replaced Drive Enclosure.
      3. 

    3. From the Actions in the menu bar or right click on the Drive Group, select Add to Storage Domain.
      4. 

    4. In the pop-up window, select the Storage Domain from the pull down menu and any additional Drive Groups and then OK.

      5. 

    

    11. 

  11. When finished, re-enable Call-Home.
    12. 



 OFFLINE Procedure:


    

  1. Shut Down the FS1-2:

      

    1. Log into Oracle FS System Manager
      2. 

    2. From the menu bar, select Oracle FS.
      3. 

    3. Select Shut Down.
      4. 

    4. Acknowledge the action in subsequent pop-up windows.
      5. 

    5. Confirm shut down was successful and complete in the System Information screen under Status.

      6. 

    

    2. 

  2. Power off the problem Drive Enclosure using the power switches located on the power supplies at the rear of the Enclosure.
    3. 

  3. Use ESD precautions
    4. 

  4. Disconnect power cords and SAS cables from the problem Drive Enclosure - suggest labeling SAS cables to make reconnection easier.
    5. 

  5. Remove Drive Enclosure from the rack:

      

    1. Remove drives and power supplies from the Drive Enclosure.  Note the location of each drive and label if necessary.
      2. 

    2. Transfer the IOMs from the problem Drive Enclosure chassis to the replacement Drive Enclosure chassis.
      3. 

    3. Remove the screws in both front and rear that secure the Drive Enclosure chassis to the mounting rails.
      4. 

    4. Slide out the problem Drive Enclosure chassis.

      5. 

    

    6. 

  6. Install the replacement Drive Enclosure chassis:

      

    1. Secure the replacement Drive Enclosure chassis to the mounting rails with the screws previously removed.
      2. 

    2. Install the drives and power supplies into the same locations they occupied in the problem Drive Enclosure.
      3. 

    3. Attach the SAS and power cables.
      4. 

    4. Power on replacement Drive Enclosure.
      5. 

    5. Monitor the replacement Drive Enclosure to ensure that all the status LEDs come up green.

      6. 

    

    7. 

  7. Restart the FS1-2:

      

    1. In the Oracle FS System Manger GUI menu bar, select Oracle FS.
      2. 

    2. Select Restart and then confirm with OK.
      3. 

    3. Confirm the restart was successful in the System Information screen under Status.
      4. 

    
 
    

    Note: steps 8-9 need only be done if prompted by the system.
    
 
    8. 

  8. Accept the removal of the problem Drive Enclosure:

      

    1. From the Oracle FS System Manager GUI System tab, expand Alerts and Events and the select System Alerts.
      2. 

    2. In the System Alerts window select the Enclosure Missing alert.
      3. 

    3. Select Actions in the menu bar or right click on the Enclosure Missing alert and select Manage.
      4. 

    4. Select Remove Drive Enclosure from Configuration and the OK.
      5. 

    5. Update the Drive Enclosure ID to the original number.
       
      6. 

    

    9. 

  9. When finished, re-enable Call-Home.
    10. 



 


OBTAIN CUSTOMER ACCEPTANCE


  WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:


Confirm that replacement Drive Enclosure chassis is seen by the FS1-2 Flash Storage System and the system has reverted to a normal/green state.


REFERENCE INFORMATION:


From the Oracle Help Center: http://docs.oracle.com/en/storage/#fla select the Oracle Flash System Documentation Library for more information.



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