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Asset ID: 1-71-2109419.1
Update Date:2018-05-17
Keywords:

Solution Type  Technical Instruction Sure

Solution  2109419.1 :   Acme 6300 NIU is Inoperative and a Blue Light is Flashing  


Related Items
  • Acme Packet 6300
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Session Delivery Network>SN-SND: Acme Service Provider
  •  




In this Document
Goal
Solution
References


Created from <SR 3-12052597071>

Applies to:

Acme Packet 6300 - Version S-Cz7.2.0 to S-Cz7.2.0 [Release S-Cz7.0]
Acme Packet 6300

Goal

Acme packet 6300  NIU has a flashing blue light and is inoperative. 
 

Solution

> Tried to reseat the NIU.

> Performed a diag test on the SBC (see KM doc 1605329.1 how to do this).

Diag test Failed with below error:

IdProm_Read(): ERROR: ReadAll: /sys/devices/platform/i2c-pca-platform.1/i2c-1/i2c-10/i2c-21/21-0050/eeprom: Connection timed out
IdProm_GetStartingMacAddress(): dev='/sys/devices/platform/i2c-pca-platform.1/i2c-1/i2c-10/i2c-21/21-0050/eeprom' val=00-00-00-00-00-00

...Initializing Interfaces: /etc/init.d/iflabel 00:00:00:00:00:00
Locating host data path NICs
Setting interface wancom0 02:08:25:00:00:01
Setting interface wancom1 02:08:25:00:00:02
Setting interface wancom2 02:08:25:00:00:03
ifconfig: SIOCSIFHWADDR: Cannot assign requested address
Fixing interface _ez0 02:08:25:00:00:11
Fixing interface _ez1 02:08:25:00:00:12

diag_enable_adama_pex87XX_i2cpath : Error: Unable to set main i2c switch on Adama (0x70 ) for output 0x1

diag_adama_pex87XX_i2c_write(): Unable to init i2c path for pex87XX device on Adama

**** ERROR: Could not clear bandwidth status bits in 87XX with diag_adama_pex87XX_i2c_write
**** ERROR: Encountered I2C error accessing 87XX, init not completed

diag_athena_enable_4280_i2cpath : Error: Unable to set i2c switch on Adama for physlot0

main: Error initializing Hotswap controller on Athena PHY slot 0
***********

diag_LTC4280_init : Error: Unable to init i2c path for hotswapcntrlr on physlot0

***********

diag_starbuck_enable_4280_i2cpath : Error: Unable to set i2c switch on Adama for physlot1

 

 

Replaced NIU and everything works fine.

References

<NOTE:166650.1> - Working Effectively With Oracle Support - Best Practices
<NOTE:1605329.1> - How to execute diagnostics on an Acme Packet 3900/4600/6300

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