| Asset ID: |
1-71-2106370.1 |
| Update Date: | 2017-02-23 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
2106370.1
:
Newly Installed Reporting Studio Does Not Work
| Related Items |
- Oracle Communications EAGLE (Hardware)
|
| Related Categories |
- PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec EMS
|
In this Document
Created from <SR 3-12018723841>
Applies to:
Oracle Communications EAGLE (Hardware) - Version E5-MS 45.0 and later
Tekelec
Goal
Reporting Studio doesn't work on all E5-MS servers
Solution
The steps to be performed on each site are:
- Install VNC Server on the system
- Open VNC Server session on system e.g. vncserver :66
- Once the vncserver is started, stop the i-net clear reports in /usr/local/i-net Clear Reports
./stopListener.sh
- Set display to the vncserver
DISPLAY=:66
- export the DISPLAY variable
export DISPLAY
- Start the standalone configuration program from Clear Reports directory.
/usr/local/i-net Clear Reports
- Create a new Default configuration using the information from the Reporting Studio Upgrade/Installation Guide for the settings needed for i-net Clear reports.
- Exit the configuration program and start the listener
./startListener.sh
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