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Asset ID: 1-71-2099953.1
Update Date:2017-08-29
Keywords:

Solution Type  Technical Instruction Sure

Solution  2099953.1 :   9x40/T10000 - How To Force A Drive Dump  


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Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK T-Series Drive
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In this Document
Goal
Solution
  Force A Drive Dump
 Retrieve The Drive Dump


Applies to:

Sun StorageTek T10000 Tape Drive - Version All Versions to All Versions [Release All Releases]
Sun StorageTek T10000A Tape Drive - Version All Versions to All Versions [Release All Releases]
Sun StorageTek T10000B Tape Drive - Version All Versions to All Versions [Release All Releases]
StorageTek T10000C Tape Drive - Version All Versions to All Versions [Release All Releases]
StorageTek T10000D Tape Drive - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

 Define the process to force a tape drive dump.

Solution

 Force A Drive Dump

A dump can be forced at any time to the tape drive. It is best if the drive is unloaded, and offline before you force a dump. Once the dump is initiated it will take a few minutes for the drive to collect the dump . after the drive collects the dump it will IPL and come back online. This process can take 5 to 10 minutes.

A dump can be forced on a T10000 tape drive dump using one of these 3 methods:

  1.  Connect to the drive using VOP. Select Drive Operations>Drive Offline then select Drive Operations>Force Dump. You will see messages displayed on the VOP screen and the drive will disconnect form VOP. It will re-connect to VOP after it completes the IPL process.
  2.  Press the maintenance switch on the back of the drive tray and hold for 2 seconds then release. The drive dump will begin. This button is near the fan and is recessed in the chassis. It will require a straight object to press the button. (such as an ink pen.)
  3.  Force the dump using the library CLI interface. This requires a customer to SSH to the library IP address. This method will not be detailed in this KB.

 A dump can be forced on a 9x40 tape drive dump using one of these 2 methods:

      1. Connect to the drive using VOP. Select Drive Operations>Drive Offline then select Drive Operations>Force Dump. You will see messages displayed on the VOP screen and the drive will disconnect form VOP. It will re-connect to VOP after it completes the IPL process.
      2. Force the dump using the library CLI interface and should be used as a last resort to force the dump. This requires a FE to be onsite and connected to the CLI port on the library. This method will not be detailed in this KB.

Retrieve The Drive Dump

In order to retrieve the drive dump you will need to connect to the drive using VOP.

Once connected select Retrieve>Drive Dump.

It will ask you to navigate to a location of your choice on your hard drive and give the dump a file name.

Click Ok when you are done and the dump will be copied over to your machine as the specified location.

 

 


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