Diagnose No File Exported by Datafeed

Asset ID:	1-71-2094226.1
Update Date:	2016-01-27
Keywords:

Solution Type Technical Instruction Sure

Solution 2094226.1 : Diagnose No File Exported by Datafeed

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 4.1 and later
Oracle Communications Diameter Signaling Router (DSR) - Version DSR 6.0 to DSR 6.0 [Release DSR 6.0]
Information in this document applies to any platform.

Goal

This document describe how to troubleshoot the "no file" issue with Datafeed (data feed) application.

Solution

Session stopped

Most common cause is the exported session is not up to date.

To verify that, assuming exported session name and datawarehouse which is storing it is known, simply verify that it can be queried in ProTrace application and that it contains fresh data (Look at End time field of xDR). This query must be done with same filter as the filter used in the feed as it is possible that no xDR might match the filter.

Feed stopped

Ensure that feed is running.

Once logged into NSP GUI, go in Datafeed application and look for the feed.

Status must be Exporting with a green icon.

If status is:

Not Exporting (gray icon), it must be activated.
Recovering (red icon), there was an error during export and the export recovery is in progress.

Further analyzes

DataFeed log are stored in /var/TKLC/log/dataexport.

Attachments

This solution has no attachment