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Asset ID: 1-71-2075267.1
Update Date:2016-08-29
Keywords:

Solution Type  Technical Instruction Sure

Solution  2075267.1 :   No Graphical User Interface (GUI) Access To Any Diameter Routing Agent (DRA)  


Related Items
  • BNS Platform Hardware
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec DSR
  •  




In this Document
Goal
Solution


Created from <SR 3-11611944691>

Applies to:

BNS Platform Hardware - Version DSR 5.0 to DSR 7.0.1 [Release DSR 5.0 to DSR 7.0]
Information in this document applies to any platform.

Goal

Network Operations, Administration, Maintenance (NOAM) and Signaling Operations, Administration, Maintenance (SOAM) GUI are not displaying any data.
Stuck process on Message Processor (MP) did not allow the graceful shut down of the DSR process.

Solution

Command "idbunlock -f" will force a unlock of the stuck process on the MP.
 This should allow the reboot to continue and no additional reboot required.


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