Asset ID: |
1-71-2075267.1 |
Update Date: | 2016-08-29 |
Keywords: | |
Solution Type
Technical Instruction Sure
Solution
2075267.1
:
No Graphical User Interface (GUI) Access To Any Diameter Routing Agent (DRA)
Related Categories |
- PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec DSR
|
In this Document
Created from <SR 3-11611944691>
Applies to:
BNS Platform Hardware - Version DSR 5.0 to DSR 7.0.1 [Release DSR 5.0 to DSR 7.0]
Information in this document applies to any platform.
Goal
Network Operations, Administration, Maintenance (NOAM) and Signaling Operations, Administration, Maintenance (SOAM) GUI are not displaying any data.
Stuck process on Message Processor (MP) did not allow the graceful shut down of the DSR process.
Solution
Command "idbunlock -f" will force a unlock of the stuck process on the MP.
This should allow the reboot to continue and no additional reboot required.
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