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Asset ID: 1-71-2071478.1
Update Date:2016-10-21
Keywords:

Solution Type  Technical Instruction Sure

Solution  2071478.1 :   How to Replace a Netra Server X3-2 Disk Drive  


Related Items
  • Oracle ZFS Storage ZS3-2
  •  
  • Netra Server X3-2
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  • Netra Server X3-2 for Acme Packet
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Related Categories
  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
  •  




Applies to:

Netra Server X3-2 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-2 - Version All Versions to All Versions [Release All Releases]
Netra Server X3-2 for Acme Packet - Version P-Cz1.0.0 to S-Cz7.1.2 [Release P-Cz1.0 to S-Cz7.0]
x86_64

Goal

How to Replace a Disk Drive on a Sun Netra X3-2 (Netra X4270M3), Oracle ZFS ZS3-2

Solution

CAP PROBLEM OVERVIEW: Replace a HDD

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:
Sun Netra Server X3-2 Server Training.

Note: Removing a Disk Drive is a hot-swap operation. You do not need to power off the server before you remove a disk but you must run commands prior to removing a disk.

TIME ESTIMATE: 15 minutes

TASK COMPLEXITY: 3-FRU

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

You do not need to power off the server before you remove the faulty disk.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

  1. Determine which disk drive to remove.
    • Check to see if any System Service Required LEDs are lit or flashing.
    • Visually inspect the drives to see if any of their status LEDs are lit or flashing
    • In Oracle ILOM, check the health of the storage system.

-> show /System/Storage
/System/Power
Targets:
Disks
Controllers
Volumes
Expanders
Properties:
health = OK
health_details = -
.
.
.
->

    • Check the health of the individual drives.

-> show /System/Storage/Disks/Disk_x
/System/Storage/Disks/Disk_0
Targets:
Properties:
health = OK
health_details = -
.
.
.
->

    • where x is the number of the drive, from 0 to 7.

2. Remove the Front Air Filter

3. Determine if you need to shut down the OS to remove the drive, and perform one of these actions:

    1. If the drive cannot be taken offline without shutting down the OS, follow instructions in “Power Off the Server (Power Button - Graceful)” on page 72 then go to Step 6.
    2. If the drive can be taken offline without shutting down the OS, go to Step 4.

4. Take the drive offline according to your OS.

    • See your OS documentation.

5. Verify that the drive’s blue Ready-to-Remove LED is lit.

    • See “Drive LEDs” on page 102.

6. Press the release button and pivot the release lever open to the right.

7. Grasp the release lever and pull the drive out of the chassis.

8.Set the faulty disk to the side

Installing a drive is a hot-plug operation. You do not need to power off the server before installing the drive. This procedure is the same for installing a drive filler panel.

1. Push the release button of the drive.

    • The release lever pops out.

2. Align the drive with the slot where it installs into the chassis.

    • The connector is at the rear of the drive and the release button is on the left.

3. Press on the release button to slide the drive into the chassis until the release lever moves slightly inward.


4. Press the release lever fully closed with a click, securing the drive into the chassis.

5. Install the Air Filter

After you install a drive, you can verify its functionality.


1. Access Oracle ILOM.

    • See “Access the SP (Oracle ILOM)” on page 17.


2. Reset the drive, in ILOM:

-> set /SYS/HDDx clear_fault_action=true
Are you sure you want to clear /SYS/HDD0 (y/n)? y
Set ’clear_fault_action’ to ’true’
->

3. Verify that the blue Ready-to-Remove LED is no longer lit on the drive that you installed.

4. If the previous steps indicate that the drive is functioning properly, perform the tasks required to configure the drive.

    • See the OS documentation.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Verify full functionality

REFERENCE INFORMATION:
Sun Netra Server X3-2 Documentation

http://docs.oracle.com/cd/E27124_01/index.html


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