Pillar Axiom Replication Engine (MaxRep)
 

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Instructions on how to replace the battery in an Oracle MaxRep3 Engine.

In this Document

Goal

Solution

References

Applies to:

Goal

This document outlinew the steps to replace a battery in a MaxRep3 Engine.

Solution

DISPATCH INSTRUCTIONS

- WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED:

Product knowledge, Oracle MaxRep

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW:

What: A battery in a MaxRep3 Engine has failed and needs to be replaced.

Where: The battery is located on the MaxRep3 Engine motherboard.

Why: A battery in the MaxRep3 Engine has failed.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?

The MaxRep3 Engine with the battery failure will have a warning status in the Oracle FS System Manager GUI. This procedure requires that the MaxRep3 Engine be powered off.

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:

1. Prepare the MaxRep3 Engine for this Service Procedure.
1. Disable Call-Home to prevent spurious alerts (see <Document 1942676.1> FS System: How to Disable Call-Home to Prevent Automatic Service Request (ASR) Generation).
2. A battery failure is likely to cause the ILOM not to boot and thus the MaxRep3 Engine will likely already be down.  If it is not, follow the shutdown steps in <Document 2066803.1> MaxRep: How to Perform a Graceful Shutdown of the Oracle MaxRep3 Engine.
3. Use ESD precautions.
   
   
2. Access and remove the failed battery
1. Deploy the anti-tip legs in the front of the rack.
2. Slide the MaxRep3 Engine into the service position.
3. Unplug both power cords.
4. Loosen the two captive screws in the back of the top cover then slide it back and remove.
   
   
   NOTE: The battery is located towards the rear, under Riser 1 next to the power supplies.
    
5. Remove all the cables attached to PCIe cards in riser 1 - suggest they be labeled to make reconnections easier.
6. Loosen the two captive screws that secure riser 1 and then lift the riser free of the chassis.
7. Remove the failed battery by placing your finger under the side of the battery nearest the rear of the server and gently lift it out.
   
   
3. Replace the failed battery and reassemble the MaxRep3 Engine.
1. Press the replacement battery into the retainer with the + side facing up.
2. Reinstall riser 1 and secure the two captive screws.
3. Re-cable the PCIe cards with cables removed above.
4. Close the top cover.
   
   
4. Return the MaxRep3 Engine back to operation
1. Plug in both power cords.
2. Return the MaxRep3 Engine to the rack position.
3. Return the anti-tip legs to their normal position.
   
   
5. After 4-5 minutes, the MaxRep3 Engine should have completed its boot sequence. Access the User Interface and resync any Protection Plans that require it (see <Document 2066803.1> MaxRep: How to Perform a Graceful Shutdown of the Oracle MaxRep3 Engine).
6. When finished, re-enable Call-Home.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Confirm that the replacement battery was successful. The System Alert associated with it should be gone and the FS1-2 should be normal/green.

REFERENCE INFORMATION:

 From the Oracle Help Center: http://docs.oracle.com/en/storage/#fla select the Oracle MaxRep for SAN Documentation Library for more information.

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