SPARC M7 Series Servers : Power Supply (A261) Firmware Update

Asset ID:	1-71-2065435.1
Update Date:	2018-01-22
Keywords:

Solution Type Technical Instruction Sure

Solution 2065435.1 : SPARC M7 Series Servers : Power Supply (A261) Firmware Update

Applies to:

SPARC M7-16 - Version All Versions and later
SPARC M7-8 - Version All Versions and later
Oracle SuperCluster M7 Hardware - Version All Versions and later
Information in this document applies to any platform.

Goal

The goal of this document is to describe how to upgrade the Power Supply A261 (P/N 7302922) Firmware on SPARC M7 series server.

When running SysFW 9.5.2.g or later, it is possible to check the Power Supply FW revision from Restricted Shell

-> set SESSION mode=restricted

WARNING: The "Restricted Shell" account is provided solely
to allow Services to perform diagnostic tasks.

[(restricted_shell) <hostname>:~]$

[(restricted_shell) <hostname>:~]$ hw version | grep /SYS/PS0
359. /SYS/PS0/MICRO (A261) Version: F0=3.18, F1=3.17, F2=3.8
360. /SYS/PS0/SUPPLY/PS (A261) Version: F0=3.18, F1=3.17, F2=3.8

The version should be decode from the F0/F1/F2 values reported in the above output.

PSU FW revision	Version
FW29	F0=3.18, F1=3.17, F2=3.8
FW30	F0=3.18, F1=3.17, F2=3.10

Note : the 'hw version' output is collected by snapshot so can be checked prior to the power supply replacement as well.

When applying the FW image as described below, the system will check the PS FW for each PSU and will update when appropriate; ie. only if update is required.

If an attempt is made to install the Hardware_Programmables-1.0.x-SPARC_M7-Systems.pkg file on a system where the installation is not required, the installation will not update any of the Power Supplies.

When replacing a Power Supply, the procedure described below must be applied to check and update the FW when/if needed. For a PSU replacement, only this PSU might have a downrev FW and may be updated. Otherwise all of the downrev power supplies will be updated.

No Service processor reset, host restart or platform power cycle is required when performing a PS FW upgrade.

Solution

1. Obtain the firmware image from MOS

Log to My Oracle Support, from the Patches and Updates tab, "Patch Search" select "Product or Family (Advanced)".

Select the Product as SPARC M7-8 or M7-16 and from the Release list, select ...

Click Search and download the appropriate image.

HWP

File

PSU FW revision

Note

1.0.7.a

SPARC M7-SYSTEMS HW PROGRAMMABLES 1.0.7.a

Patch 26964022

FW30

'hw version' output

F0=3.18, F1=3.17, F2=3.10

Check the associated README file for any specific instruction.

The downloaded zip file contains the .pkg file : Hardware_Programmables-1.0.x-SPARC_M7-Systems.pkg

Place the firmware image on a server supporting one of the following protocols: TFTP, FTP, SFTP, SCP, HTTP, or HTTPS.

2. Apply the PSU FW image

BUI can be used to update PSU FW only when SysFW version 9.8.0.c or higher is installed.
Command line upgrade of PSU firmware is required for SysFW version earlier than 9.8.0.c.

From the Active SP, apply the image by running

-> load -source http://n.n.n.n/Hardware_Programmables-1.0.x-SPARC_M7.pkg

The load command supports the following protocols : TFTP, FTP, SFTP, SCP, HTTP, or HTTPS.

Power Supply FW update takes about 10 minutes per Power Supply. After a Power Supply replacement, only the downrev Power Supplies will be updated.

For instance on M7-16 :

-> load -source http://0.0.0.0/Hardware_Programmables-1.0.7-SPARC_M7-Systems.pkg

NOTE: An upgrade takes several minutes to complete. ILOM
      will enter a special mode to load new firmware. No
      other tasks can be performed in ILOM until the
      firmware upgrade is complete and ILOM is reset.

NOTE: HOST0 is powered on; HOST0 firmware will be updated
      automatically when HOST0 is restarted.

Are you sure you want to load the specified file (y/n)? y
This will take about 10 minutes per PSU to be updated. Do you wish to continue (y/n)? y
2015-10-29 11:26:36 Install firmware package...
Version: 100.1.0.7
Finish update of: PSU Firmware Update for M7 Systems.
2015-10-29 11:26:42 Starting Processes to update PSU FW
2015-10-29 11:26:43 Updating PSUs on CMIOU Chassis 0 ............................................done
2015-10-29 11:37:56 Updating PSUs on CMIOU Chassis 1 .......done
2015-10-29 11:38:33 Updating PSUs on SWU Chassis ......done
2015-10-29 11:39:09 Update complete, see SP event log for details.
2015-10-29 11:39:16 Done.
Finished updates

Firmware update is complete.

2015-10-29 11:39:16 Completed install

Note: In the above, the 2 * "NOTE:" and message about ILOM and host restart are irrelevant as no SP or host reset is required

Note: BUI can be used to update PSU FW only when SysFW version 9.8.0.c or higher is installed. Command line upgrade of PSU firmware is required for SysFW version earlier than 9.8.0.c.

3. Important notes

3.1 No update required

If no update is required, the logs will just return "FW up to date".

11726 Mon Oct 12 14:39:26 2015 Firmware Update minor
Performing ECO E0027524 on /SYS/PS1: FW up to date.

3.2 PS FW update failure

If the PS FW upgrade fails, it may be worth trying to run the command again. If it persists, the PSU should be replaced

8173 Mon Oct 26 14:18:18 2015 Firmware Update minor
ECO E0027524 update for /SYS/PS3 failed.

3.3 PS without AC power

A PS with no AC power cannot be upgraded and will be skipped

8173 Mon Oct 26 14:18:18 2015 Firmware Update minor
Performing ECO E0027524 on /SYS/PS7: skipping, faulted.

3.4 PS removal/insertion messages

During the PS FW upgrade, the PS is temporarily out of the ILOM control so ILOM will report the removal/insertion of the PS.

This can be safely ignored and any possible associated SPT-8000-7J / Fault fault.chassis.power.missing will be automatically cleared.

20466 Tue Oct 20 14:28:32 2015 Fault     UUID_Repaired minor
      Fault with UUID ed61f2de-7ab1-4f2d-f732-a984f1f5dd9d repaired
20465 Tue Oct 20 14:28:31 2015 Fault     Repair    minor
      Component /SYS repaired
20464 Tue Oct 20 14:28:31 2015 Fault     Repair    minor
      Fault fault.chassis.power.missing on component /SYS cleared
20463 Tue Oct 20 14:28:30 2015 Chassis   Action    major
      Hot insertion of /SYS/PS0
20456 Tue Oct 20 14:18:43 2015 Fault     Fault     critical
      Fault detected at time = Tue Oct 20 14:18:42 2015. The suspect component: /SYS has
      fault.chassis.power.missing with probability=100. Refer to
      http://support.oracle.com/msg/SPT-8000-7J for details.
20455 Tue Oct 20 14:18:41 2015 Chassis   Action    major
      Hot removal of /SYS/PS0

Note that for some reason that insertion message can be delayed and appears later.

3.5 Spurious corruption fault against PS

When running SysFW 9.4.3.d (fixed in 9.5.2), some spurious fault may be reported against the PS being upgraded.

The fault can be ignored and the fault should be cleared from FMA fault management shell (fmadm acquit).

faulmgmt> fmdump -e

2015-10-06/09:58:01 ereport.component.present@/SYS/PS4
2015-10-06/09:58:07 ereport.fruid.corrupted@/SYS/PS4

faulmgmt> fmdump -eV

2015-10-06/09:58:07 ereport.fruid.corrupted@/SYS/PS4
reason = Unable to read FRUID data for deviceType revision

faultmgmt> fmadm faulty
------------------- ------------------------------------ --------------
--------
Time                UUID                                 msgid
Severity
------------------- ------------------------------------ --------------
--------
2015-10-06/09:58:10 a9df4015-cb98-e76b-cbd7-f6cc5f51db3e ILOM-8000-2V   Major

Problem Status    : open
Diag Engine       : fdd 1.0
System
   Manufacturer   : Oracle Corporation
   Name           : SPARC M7-8
   Part_Number    : 32864509+1+2
   Serial_Number : AK00232761

----------------------------------------
Suspect 1 of 1
   Fault class : fault.fruid.corrupt
   Certainty    : 100%
   Affects      : /SYS/PS4
   Status       : faulted

   FRU
      Status            : faulty
      Location          : /SYS/PS4
      Manufacturer      : Power-One, Inc.
      Name              : A261_POWER_SUPPLY
      Part_Number       : 7092055
      Revision          : 01
      Serial_Number     : 465776G+1422B20EWM
      Chassis
         Manufacturer   : Oracle Corporation
         Name           : SPARC M7-8
         Part_Number    : 32864509+1+2
         Serial_Number : AK00232761

Description : A Field Replaceable Unit (FRU) has a corrupt FRUID SEEPROM.
...

faultmgmtsp> fmadm acquit /SYS/PS4

4. Check the respective logs

4.1 Example of Service Processor log events for a successful update (after replacement of 2 PS) and one PS is not connected

-> show /SP/logs/event/list

Event
ID     Date/Time                 Class     Type      Severity
----- ------------------------ -------- -------- --------
8150   Mon Oct 26 13:28:21 2015 Chassis   Action    major
       Hot insertion of /SYS/PS2
8148   Mon Oct 26 13:28:13 2015 Firmware Update    minor
       ECO E0027524 update for /SYS/PS2 successful
8147   Mon Oct 26 13:18:45 2015 Chassis   Action    major
       Hot removal of /SYS/PS2
8146   Mon Oct 26 13:18:22 2015 Firmware Update    minor
       ECO E0027524 update for /SYS/PS2 started
8145   Mon Oct 26 13:18:21 2015 Chassis   Action    major
       Hot insertion of /SYS/PS0
8144   Mon Oct 26 13:18:15 2015 Firmware Update    minor
       Performing ECO E0027524 on /SYS/PS1: skipping, faulted.
8143   Mon Oct 26 13:18:10 2015 Firmware Update    minor
       ECO E0027524 update for /SYS/PS0 successful
8142   Mon Oct 26 13:08:43 2015 Chassis   Action    major
       Hot removal of /SYS/PS0
8141   Mon Oct 26 13:08:27 2015 Firmware Update    minor
       ECO E0027524 update for /SYS/PS0 started

4.2 Examples of Service Processor log events for a unsuccessful installation

-> load -source http://n.n.n.n/Hardware_Programmables-1.0.7-SPARC_M7.pkg

NOTE: An upgrade takes several minutes to complete. ILOM

will enter a special mode to load new firmware. No

other tasks can be performed in ILOM until the

firmware upgrade is complete and ILOM is reset.

Are you sure you want to load the specified file (y/n)? y

This will take about 10 minutes per PSU to be updated. Do you wish to continue (y/n)? y

upgrade failed: disallowed: domain golden SPP mgmt

Operation not allowed while domain SPP selection is in progress.
Firmware image update failed.
load: Command Failed

Another example

-> load -source http://n.n.n.n/Hardware_Programmables-1.0.7-SPARC_M7.pkg

NOTE: An upgrade takes several minutes to complete. ILOM

will enter a special mode to load new firmware. No

other tasks can be performed in ILOM until the

firmware upgrade is complete and ILOM is reset.

NOTE: HOST0 is powered on; HOST0 firmware will be updated

automatically when HOST0 is restarted.

Are you sure you want to load the specified file (y/n)? y

This will take about 10 minutes per PSU to be updated. Do you wish to continue (y/n)? y

2015-10-26 21:59:01 Install firmware package...

Version: 100.1.0.7

Finish update of: PSU Firmware Update for M7 Systems.

2015-10-26 21:59:08 Starting Processes to update PSU FW

.....done

2015-10-26 21:59:35 Update complete, see SP event log for details.

2015-10-26 21:59:37 Done.

Finished updates

Firmware update is complete.

2015-10-26 21:59:38 Completed install

-> show /SP/logs/event/list/

Event

ID Date/Time Class Type Severity

----- ------------------------ -------- -------- --------

4678 Mon Oct 26 21:59:34 2015 Firmware Update minor

Performing ECO E0027524 on /SYS/PS5: skipping, FW up to date.

4677 Mon Oct 26 21:59:32 2015 Firmware Update minor

Performing ECO E0027524 on /SYS/PS4: skipping, FW up to date.

4676 Mon Oct 26 21:59:29 2015 Firmware Update minor

Performing ECO E0027524 on /SYS/PS3: skipping, FW up to date.

4675 Mon Oct 26 21:59:26 2015 Firmware Update minor

ECO E0027524 update for /SYS/PS2 failed

4674 Mon Oct 26 21:59:25 2015 Firmware Update minor

ECO E0027524 update for /SYS/PS2 started

4673 Mon Oct 26 21:59:22 2015 Firmware Update minor

Performing ECO E0027524 on /SYS/PS1: skipping, FW up to date.

4672 Mon Oct 26 21:59:18 2015 Firmware Update minor

Performing ECO E0027524 on /SYS/PS0: skipping, FW up to date.

4.3 Example output of the Service Processor event logs where no update is required

-> load -source http://n.n.n.n/Hardware_Programmables-1.0.7-SPARC_M7.pkg

Event
ID     Date/Time                 Class     Type      Severity
----- ------------------------ -------- -------- --------
...
8144   Mon Oct 26 13:18:15 2015 Firmware Update    minor
       Performing ECO E0027524 on /SYS/PS1: skipping, FW up to date.

4.4 Example output of the Service Processor event logs when a transient read failure improperly states the PS is faulted

-> show /SP/logs/event/list/

Event
ID    Date/Time                Class    Type     Severity
----- ------------------------ -------- -------- --------
...
2668 Wed Dec 13 17:43:15 2017 Firmware Update   minor
      ECO A261FW30 update for /SYS/PS10 started
2667 Wed Dec 13 17:42:51 2017 Firmware Update   minor
      Performing ECO A261FW30 on /SYS/PS5: skipping, FW up to date.
2666 Wed Dec 13 17:42:39 2017 Firmware Update   minor
      Performing ECO A261FW30 on /SYS/PS4: skipping, faulted. ===> PS4 is not actually faulty

Should the above skipping occur on a PS which is not actually faulted, re-load the firmware pkg file. PS with current firmware will be skipped and the transient read failure should succeed on the re-load.

References

<BUG:21949572> - NO METHOD EXIST TO OBTAIN PSU FW VERSION FROM ILOM
<BUG:22618387> - M7 PSU FW CANNOT BE UPDATED FROM BUI
<BUG:23107944> - A261 STANDBY VOLTAGE DROPOUT
<NOTE:2076387.1> - SPARC M8 and SPARC M7 Series Servers: Firmware for the Various Hardware Components used on SPARC M8 and M7 Series Servers
<NOTE:1951408.1> - M8-8 / M7-8 / M7-16 - How to replace a Faulty Power Supply in a CMIOU chassis or in a Switch chassis [VCAP]
<BUG:21379641> - A261 PS NOT REPORTING SHUTDOWN DUE TO AC UNDERVOLTAGE PN 7302922
<BUG:21193998> - BEL POWER FA: A261 NOT REPORTING CORRECT STATUS UNDER SHORT CIRCUIT TESTING

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