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Asset ID: 1-71-2053928.1
Update Date:2016-04-25
Keywords:

Solution Type  Technical Instruction Sure

Solution  2053928.1 :   How To Replace a SPARC T4-2 or Netra T4-2 PCI Card  


Related Items
  • Netra SPARC T4-2 Server
  •  
  • SPARC T4-2
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Related Categories
  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
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In this Document
Goal
Solution


Applies to:

SPARC T4-2 - Version All Versions to All Versions [Release All Releases]
Netra SPARC T4-2 Server - Version All Versions and later
SPARC

Goal

 How to replace a SPARC T4-2 or Netra T4-2 PCI HBA

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To report errors or request improvements on this procedure, please Add a comment on Doc ID: 2053928.1
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Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS ARE REQUIRED?:  No special skills required, Customer Replaceable Unit (CRU) procedure

Time Estimate: 60 minutes

Task Complexity: 0

REMOVAL/REPLACEMENT INSTRUCTIONS

PROBLEM OVERVIEW: PCI HBA failure

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
The customer should conduct an orderly software system shutdown. Then power down system and disconnect the power cords. A data backup is not a pre-requisite but is a wise precaution.

DAMAGE ALERT: Perform a visual inspection of the replacement part to make sure that there are no damaged components, connectors, bent pins, damaged packages during shipping, etc. If the part is damaged, don't install it into the system, order a new part. Handle with caution and package carefully the return part to avoid any damages during shipping.

WHAT ACTIONS ARE REQUIRED:

A) Prepare for servicing:

1. Attach an antistatic wrist strap.
2. Power off the server and unplug power cords from the power supplies.
3. Remove the server from the rack.
4. Remove the top cover.

B) Removing the PCI Card

1. Locate the service processor.

2. Remove the HBA by completing the following tasks.

a. Disengage the PCIe card slot crossbar from its locked position and rotate the
crossbar to an upright position.
b. Carefully remove the PCIe card from the card slot.

C) Installing the PCI Card

1. Attach an antistatic wrist strap, unpack the PCIe card, and place it on an
antistatic mat.
2. Ensure that the server is powered off and all power cords are disconnected from
the server power supplies.

3. Install the PCIe card into the card slot and return the crossbar to its closed and
locked position.
NOTE – If you are not replacing an existing PCIe card and need information about
deciding into which slot a the card should be installed, refer to “PCIe Card
Configuration Rules

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PCIe Card Configuration Rules

-----------------------------------
NOTE – Refer to the Product Notes for detailed information about known issues and
configuration limitations before installing PCIe cards.
This server has ten PCI Express 2.0 slots that accommodate low-profile PCIe cards.
All slots support x8 PCIe cards. Two slots are also capable of supporting x16 PCIe
cards.
■ Slots 4 and 5: x4 electrical interface
■ Slots 0, 1, 2, 7, 8, and 9: x8 electrical interface
■ Slots 3 and 6: x8 electrical interface (x16 connector)
To determine the slot in which to install a PCIe card, follow these guidelines:
■ First consider any cooling considerations that require a card to be installed in a
certain slot. When possible, place cards that contain temperature-sensitive
components (for example, batteries) in the outer slots (0, 1, 8, and 9). Slot 0 is a
good choice when cabling or cooling concerns exist.
■ If your configuration includes a SAS PCIe RAID HBA, install that HBA in slot 0.

Note – If you install a SAS PCIe RAID HBA, the server’s slimline DVD drive is
disabled automatically. Use of this card precludes using the slimline DVD drive. You
do not need to physically remove the disabled DVD drive from the server to use the
SAS PCIe RAID HBA.
■ For high bandwidth cards, install the cards so that the load on the server is
balanced between the server’s two CPUs, each of which connects to five of the
available PCIe slots. (CPU0 connects to slots 0, 2, 4, 6, and 8. CPU1 connects to
slots 1, 3, 5, 7, and 9). Avoid slots 4 and 5 for high-bandwidth cards because they
are x4 slots. To balance the loads, continue to alternate the high-bandwidth cards
between even and odd numbered slots.
■ Install lower-speed cards (for example, 1-Gbit/s Ethernet and 8-Gbit/s Fibre
Channel adapters) in any remaining slots, since these cards perform well in any
location, including the x4 slots, 4 and 5.

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1.Return the server to operation:
a. Install the top cover.
b. Return the server to the normal rack position.
c. Reinstall the power cords to the power supplies and power on the server.
5. The following link to the T4-2 Service Guide, can be used as a guideline for verifying Replacement of PCI Cards

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTIONS ARE REQUIRED TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:


Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear
     component faults.
   * If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS DETAILS:

https://support.oracle.com/handbook_private/Systems/Netra_T4_2/components.html

https://support.oracle.com/handbook_private/Systems/SPARC_T4_2/components.html

 

REFERENCE INFORMATION:
SPARC T4-2 Service Manual: http://docs.oracle.com/cd/E23075_01/index.html

Netra SPARC T4-2 Service Manual: http://docs.oracle.com/cd/E21893_01/index.html


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