SL500 - How to View Serial Number of Drive Tray Using SL Console

Asset ID:	1-71-2052533.1
Update Date:	2017-05-18
Keywords:

Solution Type Technical Instruction Sure

Solution 2052533.1 : SL500 - How to View Serial Number of Drive Tray Using SL Console

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Goal

How to View Serial Number of Drive Tray Using SL Console

Solution

For the SL500 we would like our customers to open Service Requests against the drive tray Serial Number. This will allow the customer to have easier access to the drive tray Serial Numbers when they are opening a Service Request for a specific tape drive. This information can be found using SLConsole.

Start up and log into SLC
Click on "Tools" up in the upper left hand corner and then click on "System Details"
Click on the "Drive Folder 1,0,0,0" from the device tree. This will allow you to see where the drive tray Serial Numbers will show up.
Assuming the Drive Tray Serial Number has been loaded into SL Console, the serial number will show up on the right side of the window.

SLC Drive Folder

Use the appropriate drive tray serial number when opening a Service Request.

SL500 - How to Manually Enter the Drive Tray Serial Number into Streamline Library Console (Doc ID 2005098.1)

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