How To Install Integrated Thermal Printer on a MICROS mTablet/mStation

Asset ID:	1-71-2052128.1
Update Date:	2017-01-13
Keywords:

Solution Type Technical Instruction Sure

Solution 2052128.1 : How To Install Integrated Thermal Printer on a MICROS mTablet/mStation

Applies to:

Oracle MICROS mTablet w/Daylight Viewable Display and Scanner - Version No Version and later
Oracle MICROS mTablet w/Standard Display - Version No Version and later
Oracle MICROS R-Series Base Station with peripheral connectivity for Oracle MICROS Tablet R-Series - Version No Version and later
Information in this document applies to any platform.

Goal

This document describes How To Install an Integrated Thermal Printer on an mTablet/mStation.

Solution

DISPATCH INSTRUCTIONS
   WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?: Ability to follow documented process.
   TIME ESTIMATE: 20 minutes
   TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
   PROBLEM OVERVIEW: Install Integrated Thermal Printer on an mTablet mStation.
   WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?: N/A

The mStation casework provides mounting locations for a new series of integrated peripherals including text and graphics based customer displays, a 2 inch thermal printer and wireless bar code scanner. To avoid using external power adapters, mStation includes two powered DB9 COM Ports and one 12V auxiliary power jack.

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE?:

1) Clip the printer to the right side of the mStation as shown. The left side of the Figure below highlights the custom printer mounting bracket. At the lower half is a channel that attaches near the IO panel and in the upper half, a pair of tabs that attach to an mStation ventilation slot.

PRINTER

2) Connect the power to the COM2. The printer is RS232 based and supplied with an interface cable and DB9F connector to facilitate connection to COM2. The Mini Printer receives 12V through the interface cable, eliminating the need for an AC adapter. Another view of the printer is shown below with optional integrated 240x64 LCD Customer Display.

Integrated Mini Printer and 240x64 LCD Customer Display

OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:

Turn on the workstation to ensure the printer is functioning.

PARTS NOTE:

400488-002

REFERENCE INFORMATION:

For more information refer to the mTablet and mStation (MICROS Tablet R-Series and MICROS R-Series Base Station) guides.

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