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Asset ID: 1-71-2029697.1
Update Date:2018-05-15
Keywords:
Solution Type  Technical Instruction Sure

Solution  2029697.1 :   How to Replace an Oracle Server X5-4 Internal RAID HBA Energy Storage Module (ESM) and/or Cable [VCAP]  

Related Items 
    

  • Oracle Server X5-4
    •  
Related Categories 
    

  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
    •  
  • Microlearning>Video>ML-VID-VCAP
    •  






Oracle Confidential PARTNER - Available to partners (SUN).

Reason: part is a fru     


Applies to:  

Oracle Server X5-4 - Version All Versions to All Versions [Release All Releases]
x86_64



Goal


How to Replace an Oracle Server X5-4 Internal RAID HBA Energy Storage Module (ESM) and/or Cable.


Solution




DISPATCH INSTRUCTIONS


WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
Oracle Server X5-4 Training


TIME ESTIMATE: 30 minutes


TASK COMPLEXITY: 1


FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:


PROBLEM OVERVIEW: An Oracle Server X5-4 Internal RAID HBA Energy Storage Module (ESM) and/or Cable needs replacement


WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :


If the system is still up and functioning, customer should perform an orderly and graceful shutdown of applications and OS.  Then power off the server and remove the AC power cords from the system.

A data backup is not a prerequisite but is a wise precaution.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:


1. Prepare the server for service.


    

  1. Power off the server and disconnect the power cords from the power supplies.
    2. 

  2. Extend the server to the maintenance position in the rack.
    3. 

  3. Attach an anti-static wrist strap.
    4. 

  4. Remove the top cover.
    5. 



2. Disconnect the ESM cable from the ESM and remove the ESM by prying it off the dual lock securing tape on the chassis.


    

  1. The ESM is held securely by a heavy-duty dual lock strip and might not come off easily.
    2. 



3. Install the new ESM and attach the ESM cable.


    

  1. Extra force might be required to securely attach the ESM to the heavy-duty dual lock strip on the chassis. Double-check to ensure the dual lock connection is secure.
    2. 



4. Return the Server to operation:


    

  1. Replace the top cover.
    2. 

  2. Remove any anti-static measures that were used.
    3. 

  3. Return the server to it's normal operating position within the rack.
    4. 

  4. Re-install the AC power cords and any data cables that were removed but not yet re-attached.
    5. 

  5. Power on the server. Verify that the Power/OK indicator led lights steady on.
    6. 



OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot up system and verify full functionality

REFERENCE INFORMATION:


Oracle Server X5-4 Documentation:  https://docs.oracle.com/cd/E56388_01/html/E56396/gphzq.html#scrolltoc



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