| Asset ID: |
1-71-2024699.1 |
| Update Date: | 2017-06-22 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
2024699.1
:
NNC Displays Error, "no support for configuration, performance or faults" after SBC Upgrade to 6.4.0
| Related Items |
- Acme Packet 3820
- Oracle Communications Session Delivery Manager
|
| Related Categories |
- PLA-Support>Sun Systems>CommsGBU>Session Delivery Network>SN-SND: Acme Service Provider
|
In this Document
Created from <SR 3-10942680221>
Applies to:
Acme Packet 3820 - Version E-Cx6.4.0 and later
Oracle Communications Session Delivery Manager - Version 7.x and later
Information in this document applies to any platform.
Goal
This document outlines the cause and solution to a known scenario wherein the NNC Displays an error, "no support for configuration, performance or faults," after upgrading the Session Border Controller (SBC) to 6.4.0.
Solution
From NNC 7.4 Release notes, found here: http://docs.oracle.com/cd/E54515_01/doc/sdm_74_releasenotes.pdf
you can see that some releases, e.g. SCX640m6p1, are not officially supported yet by NNC 7.4.
The ones supported already are found under Device Releases Supported ... SCX6.4.0, SCX6.4.0M1, SCX6.4.0M2, SCX6.4.0M3, SCX6.4.0M4
You will need a patch applied to NNC, for the system to operate properly. Disclaimer: one-off Oracle Server patches are not subject to the same rigorous level of testing as done for Oracle Server patch sets. Customers are encouraged to install and test patch provided in a test environment prior to full production implementation.
References
<BUG:21312748> - NNC DISPLAYS "NO SUPPORT FOR CONF., PERF.. OR FAULTS" AFTER SBC UPGRADE
Attachments
This solution has no attachment
