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Asset ID: 1-71-2019153.1
Update Date:2018-04-12
Keywords:
Solution Type  Technical Instruction Sure

Solution  2019153.1 :   How to Replace a Netra Server X5-2 Memory DIMM  

Related Items 
    

  • Netra Server X5-2
    •  
Related Categories 
    

  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
    •  






Applies to:  

Netra Server X5-2 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.



Goal


How to Replace a Netra Server X5-2 Memory DIMM


Solution


CAP PROBLEM OVERVIEW: Memory DIMM replacement
 
 DISPATCH INSTRUCTIONS
 
 WHAT SKILLS DOES THE ENGINEER NEED:
 Netra Server X5-2 Training.
 
 TIME ESTIMATE: 20 minutes
 
 TASK COMPLEXITY: 0
 
 FIELD ENGINEER INSTRUCTIONS
 
 WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
 
 If the system is still up and functioning, customer should perform an orderly and graceful shutdown of applications and OS.  A data backup is not a prerequisite but is a wise precaution. 


Removing the motherboard is a cold-service operation. You must power off the server and  and remove the AC power cords from the system before you remove the motherboard  


1. Consider your first step.


    

  •  If you have not prepared for service, do so now. See “Preparing for Service”.
    • 

  •  If you are removing the motherboard as part of another component's removal or installation procedure, go to Step 2.
    • 



2. Review this information and complete these prerequisites in this order.


    

  • Remove the Filter on page 89
    • 

  • Remove a Fan Module on page 122

      

    • Remove all fan modules.
      • 

    

    • 

  • Remove the Fan Tray on page 80
    • 

  • Rotate the Drive Cage to the Service Position on page 81
    • 

  • Remove HBA Super Cap
    • 

  • Remove the Air Duct on page 83
    • 

  • Remove a DIMM on page 174
    • 




 WHAT ACTION DOES THE ENGINEER NEED TO TAKE:


Servicing Memory DIMMs:


https://docs.oracle.com/cd/E53596_01/html/E53601/z4000601165586.html#scrolltoc
 
1. Log into the ILOM check the fruid container values and sync them if needed.


    

  1. After the fruid data in the Primary and Backup2 containers have been confirmed to match proceed with the following steps.
    2. 



2. Prepare the server for service.


    

  1. Power off the server and disconnect the power cords from the power supplies.
    2. 

  2. Remove  the server from the rack.
      

    1. 4-Post, 19-inch Hardmount Rack Instructions
        

      1. Support the weight of the server for removal.
        2. 

      2. Loosen the center captive screw on the left and right rear support brackets.
        3. 

      3. Remove the two screws securing each hardmount bracket at the front of the rack.
        4. 

      4. Lift the server from the rack and set it aside on an antistatic mat.
        5. 

      2. 

    2. 2-Post, 19-inch Hardmount Rack
        

      1. Support the weight of the server for removal.
        2. 

      2. Remove the two screws that secure each rear plate to the back of the post.
        3. 

      3. Loosen the two screws that secure each rear plate to the eyelets of the side bracket.
        4. 

      4. Slide each rear plate out of the eyelets and set them aside.
        5. 

      5. Remove the two screws from each side bracket at the front of the posts.
        6. 

      6. Lift the server from the rack and set it aside on an antistatic mat.
        7. 

      3. 

    3. 

  3. Attach an anti-static wrist strap.
    4. 



3. Remove the Front Air Filter, the server Top Cover, all of the Fan Modules, the Fan Tray, rotate the Disk Device Cage.


    

  1. On the front air filter pinch the right and left release levers inwards, pivot the air filter forward and lift it out and away from the chassis.
    2. 

  2. Fully loosen the two captive screws at the rear of the top cover.
    3. 

  3. Slide the top cover backward about .50 inch (13mm), lift top cover straight up and off from chassis.   

    Note: If the top cover will not slide back, you may have to loosen or remove the top two screws on both the left and right rack support backet.  These top screws cause the support backet to press against the top cover.
    
  
    4. 

  4. Remove the Fan Modules from the fan tray by pulling up on the green handle.
    5. 

  5. Unlock the Fan Tray from the system
    6. 

  6. Disconnect the cables attached to the disk backplane and the cable attached to the USB board.
    7. 

  7. Fully loosen the four captive screws securing the drive cage to the chassis (use a No. 2 Phillips screwdriver).
    8. 

  8. Rotate the drive cage to the vertical position.
    9. 



4. Disconnect the RAID HBA super capacitor cable and the air baffle.


    

  1. Grasp both ends of the HBA super capacitor cable connector, press in on the release latch, and then unplug the connector.
    2. 

  2. Move all cables away from the top of the air baffle.
    3. 

  3. Fully loosen the thumbscrew on the left bracket for the air baffle.  
    4. 

  4. Slide the left (L) thumbscrew bracket forward and off of the mounting pins and set the thumbscrew bracket aside.
    5. 

  5. Lift the air duct straight up and off the alignment pins.  Set the air duct aside.
    6. 



5. Replace the Failed DIMM


    

  1. For each DIMM, Press down and out on the release levers at both ends of the DIMM slot, lift the DIMM up and out the slot. 
    2. 

  2. Install each of the replacement DIMMs in the corresponding DIMM sockets on the MB, pressing firmly so that both release levers click closed.  
    3. 



6. Reinstall the air baffle, fan tray, fan modules, secure drive cage, reconnect cables :


    

  1. Reinstall the main air baffle.
      

    1. Move any loose cables to the gap between the DIMMs and the chassis walls.
      2. 

    2. Align the air duct to where it installs into the chassis.
      3. 

    3. Lower the air duct onto the alignment pins.
      4. 

    4. Set the left (L) thumbscrew bracket over the alignment pins and slide it rearward. Tighten the thumbscrew.
      5. 

    2. 

  2. Reinstall the Fan Tray
      

    1. Align the fan tray to where it installs into the chassis.  Two arrows on the top of power supply bay show where the fan tray aligns.
      2. 

    2. Slowly lower the fan tray into the chassis.  Verify that the fan tray is properly seated and the top surfaces of the fan tray are flush with the chassis.
      3. 

    3. Close the two fan tray locks.
      4. 

    3. 

  3. Reinstall the fan modules.
      

    1. Align the fan module to the location where it installs into the fan tray.  The green band is on the top of the fan module and the arrow points to the rear of the chassis.
      2. 

    2. Lower the fan module into the fan tray.
      3. 

    3. Press the fan module down until it clicks securely in the fan tray.
      4. 

    4. Repeat steps 1 through 3 for the remaining fan modules.
      5. 

    5. Route the USB cable into the cable channel in the PSU air duct
      6. 

    4. 

  4. Lower the drive cage to the horizontal position.  Confirm that the alignment holes at the rear of the drive cage are over the alignment pins underneath.
    5. 

  5. Tighten the four screws securing the drive cage to the chassis.
    6. 

  6. Connect the cables to the drive backplane, and the cable attached to the USB board.  Plug each cable into its connector until you hear an audible click.
    7. 

  7. Complete the routing of each cable into the appropriate cable clamps.
    8. 

  8. Reconnect the RAID HBA super capacitor cable.
    9. 

  9. Reinstall the air filter
      

    1. Set the bottom edge of the filter into the lip at the front of the chassis.  The left and right release levers are facing forward.
      2. 

    2. Pivot the filter to vertical.  The release levers snap the filter into place.
      3. 

    10. 

  10. Install the top cover
      

    1. Position the top cover on the chassis, with the front edge of the top cover 0.5 in. (13 mm) rearward of the front edge of the chassis.
      2. 

    2. Slide the top cover forward into place.
      3. 

    3. Secure the top cover with the two captive screws at the rear.
      4. 

    11. 

  11. Reinstall or tighted the rack support bracket top screws.
    12. 



7. Return the Server to operation.


    

  1. Remove any anti-static measures that were used.
    2. 

  2. Return the server to it's normal operating position within the rack.
    3. 

  3. Re-install the power cords and any data cables that were removed.
    4. 

  4. Power on server. Verify that the Power/OK indicator led lights steady on.
    5. 



8. Check ILOM event log to see if any new errors are reported.


-> show /SP/faultmgmt
-> show /SP/logs/event/list


 


OBTAIN CUSTOMER ACCEPTANCE
 
 WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
 
 Boot up system and verify full functionality.
 
REFERENCE INFORMATION:


Netra Server X5-2 Documentation
 http://docs.oracle.com/cd/E53596_01/index.html


Oracle Integrated Lights Out Manager (ILOM) 3.2 Documentation
http://docs.oracle.com/cd/E37444_01/index.html



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