| Asset ID: |
1-71-2014636.1 |
| Update Date: | 2016-08-29 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
2014636.1
:
Simple Network Management Protocol (SNMP) GET Failure On Signaling Operations, Administration, and Maintenance (SOAM) B
| Related Categories |
- PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec DSR
|
In this Document
Created from <SR 3-10787677471>
Applies to:
BNS Platform Hardware - Version DSR 5.0 and later
Information in this document applies to any platform.
Goal
Why is the system generating SNMP GET Failures on SOAM?
Solution
Alarm generated on active SOAM
TIMESTAMP: 2015-05-22 00:48:11.355 EDT
NETWORK_ELEMENT: soam_xxx
SERVER: soam-xxx-b
SEQ_NUM: 2911268
EVENT_NUMBER: 32114
SEVERITY: CRITICAL
PRODUCT: TPD
PROCESS: cmplatalarm
TYPE: PLAT
INSTANCE: sysName= 123.123.123.123 ( IP address of switch
NAME: SNMP Get Failure
DESCR: SNMP Get Failure
ERR_INFO:
GN_WARNING/WRN Platform detected an error condition [cmplatalarm.cxx:319]
Solution:
login in to switch1B (minicom switch1B)
Enable access to enhanced commands (ena)
Run self test on switch (self-test)
Ping test to soam-xxx-a and soam-xxx-b
ssh to each soam-xxx-a and soam-xxx-b
Ping test to switch1B
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