ODA: Options for Monitoring ODA Hardware via SNMP

Asset ID:	1-71-2012514.1
Update Date:	2017-12-19
Keywords:

Solution Type Technical Instruction Sure

Solution 2012514.1 : ODA: Options for Monitoring ODA Hardware via SNMP

Applies to:

Oracle Database Appliance X4-2 - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance X3-2 - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance X5-2 - Version All Versions to All Versions [Release All Releases]
Auto Service Request (ASR) - Version All Versions to All Versions [Release All Releases]
Sun Integrated LOM (ILOM) Service Processor - Version Not Applicable to Not Applicable [Release NA]
Information in this document applies to any platform.

Goal

How to setup SNMP for configuring Hardware notifications for Oracle Database Appliance (ODA) other than ILOM, ASR, Dbconsole or Cloud Control.

Solution

You can choose to monitor ODA hardware failures by using SNMP instead of the Oracle provided provided ILOM solution. Other preferred Oracle provided options for monitoring hardware are ASR or 12c Cloud Control with the ODA plugin.

If you want to monitor ODA using SNMP, you will need to acquire and configure Management Information Bases (MIBs), which are files installed on the target being monitored.

The ODA does not come with MIBs provided, but you will find most available for the associated Sun/Oracle hardware or methods to configure from existing HW documentation.

Also, using SNMP outside of the Oracle provided options, you will probably need 3rd party tool and you will need to contact that vendor's support.

Here are a few notes to help you get started:

<Document 1271179.1> How to Configure SNMP Alarm Forwarding
<Document 1454470.1> How to Monitor and Receive ILOM SNMP Traps in Solaris
<Document 1380443.1> Troubleshooting OHMP (Oracle Hardware Management Pack) Issues on Oracle X86 Systems
<Document 1532325.1> 12c Cloud Control: Steps to Configure SNMP Trap Notification Method to Send Traps to a Third Party SNMP Console
<Document 1424493.1> ODA (Oracle Database Appliance): ILOM Oracle Integrated Lights Out Manager

Another method, you may integrate your monitoring with Oracle Auto Service Request (ASR)

see ODA documentation and http://oracle.com/asr

Here is a brief description of ASR from

Oracle® Auto Service Request.
Installation and Operations Guide.
Release 3.9 for Oracle Linux and Solaris.
E18475-10. May 2012

Auto Service Request Overview

"... ASR is a secure, scalable, customer-installable software feature of Oracle Premier Support for Systems and Oracle/Sun Limited Warranty support that provides auto-case generation when specific hardware faults occur.
ASR is designed to enable faster problem resolution by eliminating the need to initiate contact with Oracle for hardware failures, reducing both the number of phone calls needed and overall phone time required. ASR also simplifies support operations by utilizing electronic diagnostic data. Visit the Oracle ASR product page (http://www.oracle.com/asr) ...Note: ASR is not a monitoring solution and is not a substitute for the normal monitoring processes/services that customers have.

During installation of the ASR software package, the SNMP trap destination can be configured from the OASM host to monitoring systems. Once the ASR-capable assets are activated, ASR is designed to generate a service request after specific faults are
detected. Once the service request is opened, the Oracle Support coverage and response times are delivered in accordance with your Oracle Premier Support or Warranty Contract.
Auto Service Request (ASR) opens Oracle Service Requests when specific faults occur. Best practice is to also use an appropriate systems management/monitoring tool along with ASR so that system administrators are aware of events that need their attention.

You might consider Oracle Enterprise Manager Ops Center, which implements the ASR function: "Oracle Enterprise Manager Ops Center 12c provides a comprehensive solution for operating system, firmware and BIOS configuration, bare metal and virtual machine provisioning, hardware fault analysis, automatic My Oracle Support service request generation, performance management, all while leveraging integrated diagnostics with automatic server pool resource policies."

References

<NOTE:1380443.1> - Troubleshooting OHMP (Oracle Hardware Management Pack) Issues on Oracle X86 Systems
<NOTE:1532325.1> - 12c Cloud Control: Steps to Configure SNMP Trap Notification Method to Send Traps to a Third Party SNMP Console
<NOTE:1424493.1> - ODA (Oracle Database Appliance): ILOM Oracle Integrated Lights Out Manager
<NOTE:1271179.1> - How to Configure SNMP Alarm Forwarding
<NOTE:1454470.1> - How to Monitor and Receive ILOM SNMP Traps in Solaris
http://oracle.com/asr

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