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Asset ID: 1-71-2008166.1
Update Date:2017-02-15
Keywords:

Solution Type  Technical Instruction Sure

Solution  2008166.1 :   E5-MS :: Not Shown Alarm Notifications Eagle STP Frame 3  


Related Items
  • Oracle Communications EAGLE (Hardware)
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec Eagle 5
  •  




In this Document
Goal
Solution


Created from <SR 3-10158991811>

Applies to:

Oracle Communications EAGLE (Hardware) - Version E5-MS 45.0 and later
Tekelec

Goal

Eagle STP has 3 racks, but only 2 racks are being shown in the E5MS GUI.
Inventory update has been tried, but it does not change the status.

Solution

The DB is not populated with the PARENTID and PARENTKEY values for stpclli_frame3.

Perform following steps:

  1. Update the PARENTID and PARENTKEY  values in the db. Contact Support engineer for help with this step as DB modifications are performed by Oracle Engineer.
  2. Update graphics from E5MS client

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