How to replace a PCA X5-2, X6-2 server riser card for slots 1 and 2

Asset ID:	1-71-2005940.1
Update Date:	2018-01-22
Keywords:

Solution Type Technical Instruction Sure

Solution 2005940.1 : How to replace a PCA X5-2, X6-2 server riser card for slots 1 and 2

Applies to:

Private Cloud Appliance X6-2 Server Upgrade - Version All Versions and later
Private Cloud Appliance X5-2 Hardware - Version All Versions and later
Private Cloud Appliance - Version 2.0.2 and later
Information in this document applies to any platform.

Goal

Replace the riser for PCI slots 1 and 2 in a PCA X5-2, X6-2 server

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:
Oracle Server X5-2, X6-2 Server Training.
VCA Training.

TIME ESTIMATE: 45 minutes

TASK COMPLEXITY: 2

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Make sure the customer has prepared the node for service.
If needed, use Steps to Gracefully Shutdown and Power Off a Node in Oracle Private Cloud Appliance Prior to Maintenance (Doc ID 2256834.1)

Remove a PCIe Riser From PCIe Slot 1 or 2
1 Prepare the server for service.
   a.Power off the server and disconnect the power cords from the power supplies.
   b. Extend the server to the maintenance position.
   c.   Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis.
   d. Remove the server top cover.

2. Select the PCIe riser that you want to remove.
3. If a PCIe card is installed in the riser, disconnect any external cables from the
    card.
4. Lift the green-tabbed latch on the rear of the server chassis next to the
     applicable PCIe slot to release the rear bracket on the PCIe card
5. Lift the green-tabbed riser release lever on the PCIe riser with one hand and use
     your other hand to remove the riser from the motherboard connector [2, 3].
6. If there is a PCIe card installed in the riser, place the riser on an antistatic mat
     and note the slot in which the PCIe riser was originally installed; otherwise, set
    the PCIe riser aside

Install a PCIe Riser Into PCIe Slot 1 or 2
Note -
The PCIe riser in slots 3 and 4 is different than the PCIe risers in slots 1 and 2. Do not
attempt to install a PCIe riser from slot 1 or 2 into PCIe slots 3 and 4 and vice versa.

1. Determine into which slot you will install the PCIe riser.
2. Retrieve the PCIe riser and any PCIe cards attached to it.
3. Raise the green-tabbed release lever on the PCIe riser to the open (up) position.
4. Gently press the riser into the motherboard connector until it is seated, and
    then press the green-tabbed release lever on the PCIe riser to the closed (down) position
5. Close the green-tabbed latch on the rear of the server chassis next to the
     applicable PCIe slot to secure the rear bracket on the PCIe card to the server chassis

Note -
If the riser does not have a PCIe card installed, install a PCIe slot filler panel and close
the green-tabbed latch to secure the filler panel

6. If there were any external cables connected to the PCIe card, reconnect them.
7. Return the server to operation

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

The customer will need to follow the steps under "Returning the node to operation" in the same MOS note:
Steps to Gracefully Shutdown and Power Off a Node in Oracle Private Cloud Appliance Prior to Maintenance (Doc ID 2256834.1)

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