Private Cloud Appliance X6-2 Server Upgrade
 
Private Cloud Appliance X5-2 Hardware
 
Private Cloud Appliance
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
 

In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Part is a FRU

Applies to:

Goal

 Replace the riser card for slots 3 and 4 in a PCA X5-2, X6-2 server

Solution

 DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:
Oracle Server X5-2, X6-2 Server Training.
OVCA Training.

TIME ESTIMATE: 45 minutes

TASK COMPLEXITY: 2

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.

Then power down the system and disconnect the Power Cord.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Make sure the customer has prepared the node for service.
If needed, use Steps to Gracefully Shutdown and Power Off a Node in Oracle Private Cloud Appliance Prior to Maintenance (Doc ID 2256834.1)


Remove the PCIe Riser From PCIe Slots 3 and 4

Note -
This PCIe riser is actually installed in PCIe slot 3, but it supports up to two PCIe cards.
The upper slot, referred to as slot 3, can be used for any supported PCIe card, and, therefore, is
optionally populated. The lower slot, referred to as slot 4, is dedicated to the internal HBA card,
and, therefore is always populated.

1.Prepare the server for service.
    a.Power off the server and disconnect the power cords from the power supplies.
    b. Extend the server to the maintenance position.
    c. Attach an antistatic wrist strap to your wrist and then to a metal area on the chassis.
    d. Remove the server top cover.
2.If there is a PCIe card installed in the riser, disconnect any external or internal
cables.

Note -
Do not disconnect the SAS cable from the internal host bus adapter card until after you
have removed the riser from the server.

3.Open the green-tabbed latch located on the rear of the server chassis next to
    PCIe slot 3 to release the rear bracket on the PCIe card

Note -
If the riser does not have a PCIe card installed in slot 3, then lift the latch to release the
PCIe slot 3 filler panel.

4.To release the riser from the motherboard connector, lift the green-tabbed lease
    lever on the PCIe riser to the open position
5.Slide the plastic PCIe card retainer, which is mounted on the side of the chassis,
   toward the front of the server to release the card(s) installed in the riser
6.Grasp the riser with both hands and remove it from the server
7.Disconnect the SAS storage drive (HDD) cables from the internal HBA card
    installed in PCIe slot 4.
8.Disconnect the super capacitor cable from the internal HBA card in slot 4
9.Place the riser on an antistatic mat.

Install the PCIe Riser Into PCIe Slots 3 and 4
Note -
The PCIe riser in slots 3 and 4 is different than the PCIe risers in slots 1 and 2. Do not
attempt to install a PCIe riser from slot 1 or 2 into PCIe slots 3 and 4 and vice versa.
1.Retrieve the PCIe riser and any PCIe cards attached to it.
2.Reconnect the SAS cables to the internal host bus adapter card .
   Be sure to connect the SAS cable for storage drives 0 through 3 (HDDs 0-3) to the connector
     that is farthest from the riser in which the HBA card is installed; otherwise, the server will
    incorrectly identify the storage drives when it is powered on.

3.Reconnect the super capacitor cable to the internal HBA card in slot 4.
4.Raise the green-tabbed release lever on the PCIe card to the open (up) position,
   and then gently press the riser into the motherboard connector until it is seated
5.Ensure that the rear bracket on the internal HBA card in PCIe slot 4 is connected
   to the slot in the server chassis side wall.
   If the bracket is not connected, remove the riser and reposition it so that the rear bracket
connects to the side wall, and then gently press the riser into the motherboard connector.
6.Slide the plastic PCIe card retainer, which is mounted on the side of the chassis,
   toward the back of the server to secure the card(s) installed in the riser .
7.Press the green-tabbed release lever on the PCIe riser to the closed (down) position .
8.To secure the rear bracket on the PCIe card to the server, close the green-tabbed
    latch on the rear of the server chassis .

Note -
If the riser does not have a PCIe card installed in slot 3, install a PCIe slot filler panel
and close the green-tabbed latch to secure the PCIe slot filler panel.

9.If there is a PCIe card installed in slot 3 of the riser, reconnect any external or
   internal cables to the card.
10. Return the server to operation

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

7.  Boot up system and verify full functionality

8.  The customer will need to follow the steps under "Returning the node to operation" in the same MOS note:
Steps to Gracefully Shutdown and Power Off a Node in Oracle Private Cloud Appliance Prior to Maintenance (Doc ID 2256834.1)

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