Private Cloud Appliance X6-2 Server Upgrade
 
Private Cloud Appliance X5-2 Hardware
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
 

In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Part is a FRU

Applies to:

Goal

 Replace a CPU in a PCA X5-2 , X6-2 server

Solution

 DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:
Oracle Server X5-2 , X6-2 Server Training.
PCA Training.

TIME ESTIMATE: 45 minutes

TASK COMPLEXITY: 2

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?

A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.

Then power down the system and disconnect the Power Cord.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Make sure the customer has prepared the node for service.
If needed, use Steps to Gracefully Shutdown and Power Off a Node in Oracle Private Cloud Appliance Prior to Maintenance (Doc ID 2256834.1)

.   Remove a Processor

    Caution -Processor removal and replacement must be done using the removal and replacement
    tool that is included with the replacement processor for the server

1.Prepare the server for service.
    a.Power off the server and disconnect the power cords from the power supplies.
    b.Extend the server to the maintenance position.
    c.Attach an antistatic wrist strap to your wrist, and then to a metal area on the chassis.
    d.Remove the server top cover.

2. If the server has a DVD drive, disconnect the DVD cable from the disk backplane,
carefully pull it through the chassis mid-wall, and move it to the side away from the air baffle.

3. If the server has an Oracle PCIe NVMe switch card installed, disconnect the
    switch card cables from the disk backplane, carefully pull them through the
    chassis mid-wall, and move them to side away from the air baffle.

4.Lift the air baffle up and out of the server and put it aside.
5.Identify the location of the failed processor by pressing the Fault Remind button
    on the motherboard

6.  Gently press down on the top of the heatsink to counteract the pressure of the
    captive spring-loaded screws that secure the heatsink to the motherboard and
    loosen the four Phillips captive screws in the heatsink for the failed processor
           Using a No. 2 Phillips screwdriver, turn the screws counterclockwise alternately one and one
            half turns until they are fully removed.

7.To separate the heatsink from the top of the processor, gently twist the heatsink
   left and right, while pulling upward, and then lift off the heatsink and place it
    upside down on a flat surface.
A thin layer of thermal grease separates the heatsink and the processor. This grease acts as an
adhesive.

8.Use an alcohol pad to clean the thermal grease from the underside of the heatsink.
    Be very careful not to get the thermal grease on your fingers.

9.Disengage the processor release lever on the right side of the processor socket
   (viewing the server from the front) by pushing down on the lever and moving it
   to the side away from the processor, and then rotating the lever upward.
.
10. Disengage the processor release lever on the left side of the processor socket
     (viewing the server from the front) by pushing down on the lever and moving it
     to the side away from the processor, and then rotating the lever upward

11.To lift the ILM assembly load plate off of the processor socket, rotate the
      processor release lever on the right side of the processor toward the closed
    position (the ILM assembly load plate is lifted up as the release lever is lowered
    toward the closed position) and carefully swing the ILM load plate to the fully open position

12.To remove the processor from the processor socket, acquire the processor
      removal and replacement tool and perform the following steps:

    Caution -Before removing the processor, ensure that you are using the correct color-coded
    processor removal and replacement tool. For information on how to select the correct processor
    removal and replacement tool,

    a.Locate the button in the center of the top of the processor removal and
       replacement tool and press it to the down position .
    b.Properly position the tool over the processor socket and lower it into place
       over the processor socket .
        To properly position the tool over the processor socket, rotate the tool until the green
        triangle on the side of the tool is facing the front of the server and it is over the left side of
        the processor socket when viewing the server from the front.
    c. Press the release lever on the tool to release the center button and engage the processor.
        An audible click indicates that the processor is engaged.
    d. Grasp the tool by the sides and remove it from the server.
    e. Turn the tool upside down and verify that it contains the processor.

    f. While holding the processor tool up side down, press the center button on
       the tool to release the processor .
    g. Carefully grasp the processor by the front and back edges, lift it out of the
         tool and place it with the circuit side down (the installed orientation) into an antistatic container .
    h. Carefully clean the thermal grease off the top of the processor.


Install a Processor

1.Attach an antistatic wrist strap to your wrist, and then to a metal area on the chassis.
.
2.Unpack the replacement processor and place it on an antistatic mat.
3.Ensure that the replacement processor is identical to the failed processor that was removed.
4.Ensure that the two processor ILM assembly levers and the ILM assembly load plate are in the fully open position.
5.To install the replacement processor into the processor removal and replacement tool, acquire the tool and perform the following steps
    a.Press the button in the center of the tool to the down position .
    b.Turn the tool upside down, grasp the processor by its front an back edges
                      and position the processor (circuit side up) in the tool so that the triangle on the corner of the processor
        aligns with the triangle on the side of the processor removal and replacement tool .
    c. Lower the processor into the tool and press the tool release lever to release the center button and engage the processor.
                      An audible click indicates that the processor is locked in place.
    d. Properly position the tool over the processor socket and lower it into place

To properly position the tool in the processor socket, rotate the tool until the green triangle
on the side of the tool is facing the front of the server and it is over the left side of the
processor socket (when viewing the server from the front) and lower the tool into the
processor socket.

    e. Press the center button in the tool down to release the processor so that it is placed in the socket .
    f. Remove the processor removal and replacement tool
 
6. Visually check the alignment of the processor in the socket.
     When properly aligned, the processor sits flat in the processor socket.

    Caution -Do not press down on the processor. Irreparable damage to the processor or
    motherboard might occur from excessive downward pressure. Do not forcibly seat the processor
                  into the socket. Excessive downward pressure might damage the socket pins.

7. Swing the processor ILM assembly load plate into the closed position .
    Ensure that the load plate sits flat around the periphery of the processor.
8. Engage the socket release lever on the left side of the socket (viewing the server from the front) by rotating it downward and slipping it under the catch
9. Engage the socket release lever on the right side of the socket (viewing the server from the front) by rotating it downward and slipping it under the catch .
10. Use the syringe (supplied with the new or replacement processor) to apply approximately 0.1 ml of thermal grease to the center of the top of the processor.
       To measure 0.1 ml of thermal grease, use the graduated scale on the thermal grease syringe.

Install a Processor

    Note -Do not distribute the grease; the pressure of the heatsink will do so for you when you install the heatsink.

11. Inspect the heatsink for dust and lint. Clean the heatsink if necessary.
12. Orient the heatsink so that the screws line up with the mounting studs
    Note -The processor heatsink is not symmetrical

13. Carefully position the heatsink on the processor, aligning it with the mounting
posts to reduce movement after it makes initial contact with the layer of thermal
grease.
    Caution -Avoid moving the heatsink after it has contacted the top of the processor. Too much
    movement could disturb the layer of thermal grease, causing voids, and leading to ineffective
    heat dissipation and component damage.

14. Tighten the Phillips screws with a No. 2 Phillips screwdriver alternately one-half turn until fully seated.
15. Install the air baffle.
.
16. Return the server to operation.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

The customer will need to follow the steps under "Returning the node to operation" in the same MOS note:
Steps to Gracefully Shutdown and Power Off a Node in Oracle Private Cloud Appliance Prior to Maintenance (Doc ID 2256834.1)

This solution has no attachment