Asset ID:	1-71-2002734.1
Update Date:	2017-02-15
Keywords:

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Solution Type  Technical Instruction Sure

Solution  2002734.1 :   E5MS :: Scheduler Not Running  

In this Document

Goal

*Solution Provide instructions on how to accomplish the goal.

Solution

References

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Created from <SR 3-10518214845>

Applies to:

Oracle Communications EAGLE (Hardware) - Version E5-MS 45.0 to E5-MS 46.0 [Release E5-MS 45.0 to E5-MS 46.0]
Tekelec

Goal

E5MS Script Scheduler is not working.
 

*Solution
Provide instructions on how to accomplish the goal.

Cause of issue:

The issue occurs when a script file is placed directly under the user directory outside any category.
The scripts created from E5-MS Script Management GUI are always stored in a category under the user directory. So, the GUI does not permit placing a script file directly under the user directory.
Thus the scenario mentioned in the bug is possible only if a system user manually creates/copies a script file in a user directory by logging into the system.
E5MS does not expect a script file in a user directory without any category and hence the error.

WorkAround:

Step 1:

Here you can see three categories i.e. Test, cron and default. Create all the scripts under these directories only

Step 2:
Delete any blank file/script file that is outside these.

Step 3:
Restart the client

Permanent Fix:

Fix is in E5MS 46.0.1
No such script file (placed openly in user directory without a category) will be taken into account while scanning the user directory for script files.
If such a script file is found on the file system, it will be ignored. This way only the valid script files (those created through E5MS GUI or if created/copied manually, then placed in appropriate location in a category) will be shown on the E5MS GUI.
 

Solution

Issue:
E5MS Script Scheduler is not working.
The Cause of issue:
the issue occurs when a script file is placed directly under the user directory outside any category.
The scripts created from E5-MS Script Management GUI are always stored in a category under the user directory. So, the GUI does not permit placing a script file directly under the user directory.
Thus the scenario mentioned in the bug is possible only if a system user manually creates/copies a script file in a user directory by logging into the system.
E5MS does not expect a script file in a user directory without any category and hence the error.

WorkAround:
cd /opt/E5-MS/commandManager/scripts/root
[root@m4fxhpsrm1ai root]# ls -lrt
total 12
drwxr-xr-x 2 root root 4096 Aug 19 16:02 TestScripts
drwxr-xr-x 2 root root 4096 Aug 19 16:17 CronScripts
drwxr-xr-x. 2 root root 4096 Sep 9 11:27 default
[root@m4fxhpsrm1ai root]# cd default
[root@m4fxhpsrm1ai default]# cd ..
[root@m4fxhpsrm1ai root]#

Here you can see three categories i.e. Test, cron and default. Create all the scripts under these directories only

Delete any blank file/script file that is outside these.

After this; restart the client

Permanent Fix:
Fix is in E5MS 46.0.1
No such script file (placed openly in user directory without a category) will be taken into account while scanning the user directory for script files.
If such a script file is found on the file system, it will be ignored. This way only the valid script files (those created through E5MS GUI or if created/copied manually, then placed in appropriate location in a category) will be shown on the E5MS GUI.
 

References

<BUG:19931848> - THE PRESENCE OF AN UNEXPECTED FILE PREVENTS CMI SCHEDULER PANE FROM DISPLAYING.

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