FS System: How to gather Oracle FS Path Manager (FSPM) logs

Asset ID:	1-71-1998472.1
Update Date:	2018-01-16
Keywords:

Solution Type Technical Instruction Sure

Solution 1998472.1 : FS System: How to gather Oracle FS Path Manager (FSPM) logs

Applies to:

Oracle FS1-2 Flash Storage System - Version All Versions and later
Information in this document applies to any platform.

Goal

This document describes the methods to collect Flash Storage Path Manager logs to troubleshoot multipathing issues.

What logs are collected

The trace file of recent activity in the Daemon
Data from the Daemon’s latest scan of the host (as sent to Pilot)
The trace file of the driver
Data specific to each implementation, covering OS log files
Output of useful OS commands

Since the FSPM daemon and some of the driver logs are stored in memory, always ensure to collect FSPM logs before restarting the FSPM daemon or the host.

Solution

Using Oracle FS Storage System Manager

1. Navigate to Support > System Logs

2. Click on tab Actions > Create

3. Under SAN Host Log Selection, click on "Select Hosts" and select the hosts for which you want to collect the FSPM logs.

4. Click OK.

fsgui how to

FSPM log collection from the Hosts

Use this method only if the Graphical User Interface (GUI) method fails or the host is showing as "Not Communicating" in FS System Manager.

Log collection on non-Windows hosts (AIX, HP-UX, RHEL, OEL and Solaris)

1. Find the path to fspmd daemon

#ps -ef |grep fspmd

root 10673 1 0 Mar29 ? 00:00:11 /opt/oracle/fspm/bin/fspmd
root 12499 12485 0 23:18 ttyS0 00:00:00 grep fspmd

2. Execute following command:

Eg : For Solaris hosts

#/opt/oracle/fspm/sbin/fspmd -d

3. The FSPM logs are saved under dir "/var/log/fspmd/". File "*COLLECTION_FINISHED" is created once the log collection is complete.

bash-3.2# cd /var/log/fspmd
bash-3.2# ls -rlt
total 4
drwx------   2 root     root        1024 Mar 25 02:15 2015_03_25-02_15_38
bash-3.2# cd 2015_03_25-02_15_38
bash-3.2# ls -rlt
total 1482
-rw-------   1 root     root       15551 Mar 25 02:15 x4200-sca11-c_150325091538_DaemonTrace.txt
-rw-------   1 root     root        4171 Mar 25 02:15 x4200-sca11-c_150325091538_DaemonScan.txt
-rw-------   1 root     root      501260 Mar 25 02:15 x4200-sca11-c_150325091539_callhome.log
-rw-------   1 root     root        1050 Mar 25 02:15 x4200-sca11-c_150325091539_messages
-rw-------   1 root     root         196 Mar 25 02:15 x4200-sca11-c_150325091539_release
-rw-------   1 root     root        1783 Mar 25 02:15 x4200-sca11-c_150325091539_scsi_vhci.conf
-rw-------   1 root     root        2650 Mar 25 02:15 x4200-sca11-c_150325091539_device-fspmd:default
-rw-------   1 root     root        1883 Mar 25 02:15 x4200-sca11-c_150325091539_system
-rw-------   1 root     root        2633 Mar 25 02:15 x4200-sca11-c_150325091539_fp.conf
-rw-------   1 root     root         361 Mar 25 02:15 x4200-sca11-c_150325091539_messages.0
-rw-------   1 root     root       15906 Mar 25 02:15 x4200-sca11-c_150325091539_messages.1
-rw-------   1 root     root      178730 Mar 25 02:15 x4200-sca11-c_150325091539_messages.2
-rw-------   1 root     root        1888 Mar 25 02:15 x4200-sca11-c_150325091539_messages.3
-rw-------   1 root     root           0 Mar 25 02:15 x4200-sca11-c_150325091539_COLLECTION_FINISHED
bash-3.2#

Log collection on Windows hosts

1. Find out the location of "fspmd" from the properties associated to the service.

windows-fspm properties

2. Execute the "fspmd" daemon command with "-d" option.

Execute fspmd.exe

3. The logs are collected under path "%windir%\Debug\fspmd". After the log collection is finished, file "*COLLECTION_FINISHED" is created.

details of log collection

Do you still have questions? Use My Oracle Support Communities. They are monitored by Oracle support engineers, so reliable and correct answers can be expected. Ask questions and see what others are discussing in the Oracle Flash Storage Systems community.

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