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Asset ID: 1-71-1998140.1
Update Date:2018-02-20
Keywords:

Solution Type  Technical Instruction Sure

Solution  1998140.1 :   Oracle Key Manager (OKM) - Listing Of Audit Event Log Error Conditions and Corrective Actions  


Related Items
  • Oracle Key Manager
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Backup Software-Filesystems>SN-TP: Encryption
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In this Document
Goal
Solution
 Client Error Messages
  SOAP Errors


Applies to:

Oracle Key Manager - Version 2.0.0 and later
Information in this document applies to any platform.

Goal

Below is a table which outlines all the possible error conditions which can be reported to the OKM Audit Event Log within the OKM Console GUI, and the recommended corrective action for each error.

Solution

Client Error Messages

Clients (including the KMS Manager GUI, Agents, and other KMAs) issue requests to a KMA using a SOAP API. When the KMA detects an error, it responds with one of the following errors. It is often useful to review recent audit events for more information about the returned error.

 

PneumonicText StringSuggested Corrective Action
CLIENT_ERROR_ACCESS_DENIED Access denied Repeat the operation specifying a valid Entity ID and Passphrase
CLIENT_ERROR_SERVER_BUSY Server Busy Retry the operation later
CLIENT_ERROR_AUTHENTICATION_FAILED Authentication failed (Obsolete)
CLIENT_ERROR_NETWORK_ADDRESS_UNREACHABLE The specified Network Address <netaddr> is unreachable Repeat the QuickStart procedure specifying valid network addresses
CLIENT_ERROR_INVALID_EXPECTED_PEER_LAST_KNOWN_TIMESTAMP_VECTOR Invalid Expected Peer Last Known Timestamp Vector Review recent audit events for more information, see whether this error is repeated
CLIENT_ERROR_INCOMPATIBLE_VERSION Incompatible Version <n> Switch the Replication Version to the given value and repeat the Join Cluster request
CLIENT_ERROR_INCOMPATIBLE KMA is too incompatible to communicate with the cluster This KMA is too down-level to be added to this Cluster
CLIENT_ERROR_BUNDLE_ALREADY_IN_PROGRESS Another bundle software is already in progress The peer KMA is currently upgrading another KMA being added to this Cluster, try this operation later
CLIENT_ERROR_AGENT_INVALID_PARAMETERS Invalid parameters Repeat this operation specifying valid values
CLIENT_ERROR_AGENT_KEY_DOES_NOT_EXIST Key does not exist Issue a request to create this key, then repeat this operation
CLIENT_ERROR_AGENT_KEY_DESTROYED Key is destroyed Issue a request to create another key, then repeat this operation
CLIENT_ERROR_AGENT_DATA_UNIT_ID_NOT_FOUND_EXTERNAL_ID_EXISTS Data Unit ID not found but External Unique ID already exists Repeat this operation specifying another Data Unit ID
CLIENT_ERROR_AGENT_DATA_UNIT_EXPIRED Data Unit is expired (Obsolete)
CLIENT_ERROR_INVALID_DATA_UNIT_ID Invalid Data Unit ID (Obsolete)
CLIENT_ERROR_INVALID_KEY_ID Invalid Key ID (Obsolete)
CLIENT_ERROR_AGENT_DUPLICATE_EXTERNAL_ID Duplicate External Unique ID Repeat this operation specifying another External Unique ID
CLIENT_ERROR_AGENT_INVALID_EXTERNAL_ID Invalid External Unique ID (Obsolete)
CLIENT_ERROR_AGENT_DATA_UNIT_NOT_REKEYABLE Data Unit not re-keyable (Obsolete)
CLIENT_ERROR_AGENT_APPLIANCE_LOCKED KMA is locked Unlock this KMA, then repeat this operation
CLIENT_ERROR_AGENT_INVALID_PASSPHRASE Invalid Passphrase Repeat this operation specifying a valid Passphrase
CLIENT_ERROR_DATA_UNIT_NOT_FOUND Data Unit Not Found Repeat this operation specifying an existing Data Unit ID
CLIENT_ERROR_AGENT_NO_READY_KEYS No Ready Keys Ensure that all KMAs are communicating, perform a Backup, then repeat this operation
CLIENT_ERROR_MANAGER_INVALID_PARAMETERS Invalid Parameters Repeat this operation specifying valid values
CLIENT_ERROR_MANAGER_DATA_UNIT_NOT_DESTROYED Data Unit is not destroyed Review recent audit events for more information
CLIENT_ERROR_MANAGER_APPLIANCE_EXISTS Entity ID (KMA Name) already exists Repeat this operation specifying a KMA Name that does not exist
CLIENT_ERROR_MANAGER_APPLIANCE_DOES_NOT_EXIST KMA does not exist Repeat this operation specifying a KMA Name that already exists
CLIENT_ERROR_MANAGER_CANNOT_DELETE_LOCAL_APPLIANCE Cannot delete local KMA Log into another KMA in the Cluster and repeat this operation
CLIENT_ERROR_MANAGER_APPLIANCE_IN_USE KMA is in use Repeat this operation when no other clients are using this KMA
CLIENT_ERROR_MANAGER_AGENT_EXISTS Entity ID (Agent ID) already exists Repeat this operation specifying an Agent ID that does not exist
CLIENT_ERROR_MANAGER_AGENT_DOES_NOT_EXIST Agent does not exist Repeat this operation specifying an Agent ID that already exist
CLIENT_ERROR_MANAGER_AGENT_IN_USE Agent is in use Repeat this operation when no other clients are using this Agent
CLIENT_ERROR_MANAGER_USER_EXISTS Entity ID (User ID) already exists Repeat this operation specifying a User ID that does not exist
CLIENT_ERROR_MANAGER_USER_DOES_NOT_EXIST User does not exist Repeat this operation specifying a User ID that already exist
CLIENT_ERROR_MANAGER_USER_IN_USE User is in use Repeat this operation when no other clients are using this User
CLIENT_ERROR_MANAGER_ROLE_DOES_NOT_EXIST Role does not exist Repeat this operation specifying a valid Role
CLIENT_ERROR_MANAGER_USER_ROLE_EXISTS User already has Role Repeat this operation specifying a Role that this User does not have yet
CLIENT_ERROR_MANAGER_USER_ROLE_DOES_NOT_EXIST User does not have Role Repeat this operation specifying a Role that this User already has
CLIENT_ERROR_MANAGER_CANNOT_DELETE_ONLY_SECURITY_OFFICER Cannot delete the only Security Officer Ensure that another User has the Security Officer Role, then repeat this operation if desired
CLIENT_ERROR_MANAGER_CANNOT_REMOVE_ONLY_SECURITY_OFFICER_ROLE Cannot remove the only Security Officer Role Ensure that another User has the Security Officer Role, then repeat this operation if desired
CLIENT_ERROR_MANAGER_SITE_EXISTS Site already exists Repeat this operation specifying a Site that does not already exist
CLIENT_ERROR_MANAGER_SITE_DOES_NOT_EXIST Site does not exist Repeat this operation specifying an existing Site
CLIENT_ERROR_MANAGER_SITE_IN_USE Site is in use Ensure that no Entities have this Site, then repeat this operation
CLIENT_ERROR_MANAGER_CANNOT_SET_PASSPHRASE_FOR_LOCAL_APPLIANCE Cannot set Passphrase for local KMA Log into another KMA on this Cluster, then repeat this operation
CLIENT_ERROR_MANAGER_INVALID_PASSPHRASE Invalid Passphrase Repeat this operation specifying a syntactically valid Passphrase
CLIENT_ERROR_MANAGER_LIFETIME_OVERRIDE_NOT_PERMITTED Lifetime Override not permitted (Obsolete)
CLIENT_ERROR_MANAGER_AGENT_ALREADY_IN_KEY_GROUP Agent is already in the Key Group Repeat this operation specifying an Agent that is not already associated with this Key Group if desired
CLIENT_ERROR_MANAGER_AGENT_ALREADY_HAS_DEFAULT_KEY_GROUP Agent already has default Key Group Repeat this operation specifying an Agent that is not already have a Default Key Group if desired
CLIENT_ERROR_MANAGER_AGENT_NOT_IN_KEY_GROUP Agent is not in the Key Group Repeat this operation specifying an Agent that is already associated with this Key Group
CLIENT_ERROR_MANAGER_CORE_SECURITY_ALREADY_LOCKED Local Core Security is already locked None
CLIENT_ERROR_MANAGER_CORE_SECURITY_ALREADY_UNLOCKED Local Core Security is already unlocked None
CLIENT_ERROR_MANAGER_BACKUP_ID_DOES_NOT_EXIST Backup ID does not exist Repeat this operation specifying an existing Backup ID
CLIENT_ERROR_MANAGER_BACKUP_DOES_NOT_EXIST Backup/Restore File not found Repeat this operation specifying an existing Backup file
CLIENT_ERROR_MANAGER_BACKUP_RESTORE_DENIED Operation cannot be performed because the Database is not empty Perform a Restore Cluster from Backup operation in the KMS Console, then repeat this operation
CLIENT_ERROR_MANAGER_BACKUP_OR_RESTORE_IN_PROGRESS Operation cannot be performed because a Backup or Restore operation is already in progress Review recent audit events to monitor the Backup or Restore operation in progress
CLIENT_ERROR_MANAGER_BACKUP_RESTORE_FILE_DUPLICATE_ENTITY_FAILURE Duplicate Entity failure (Obsolete)
CLIENT_ERROR_MANAGER_BACKUP_RESTORE_FILE_INVALID Malformed Backup Restore File Repeat this operation specifying a valid Backup File
CLIENT_ERROR_MANAGER_FILE_CHUNK_OFFSET_INVALID Backup/Restore File Chunk offset is invalid Review recent audit events for more information, then repeat this operation specifying a valid Backup File
CLIENT_ERROR_MANAGER_FILE_CHUNK_IO_ERROR Backup/Restore File Chunk IO error Review recent audit events for more information
CLIENT_ERROR_MANAGER_BACKUP_ALREADY_DESTROYED Backup is already destroyed Repeat this operation specifying a backup that has not been destroyed
CLIENT_ERROR_MANAGER_BACKUP_DESTROYED Backup is destroyed Repeat this operation specifying a backup that has not been destroyed
CLIENT_ERROR_MANAGER_BACKUP_NOT_AVAILABLE Backup is not available Repeat this operation specifying the most recent backup created by this KMA
CLIENT_ERROR_MANAGER_CLOCK_ADJUSTMENT_LIMIT_EXCEEDED Clock adjustment is not valid or exceeds the maximum allowed Repeat this operation specifying an adjustment amount that is less than 5 minutes
CLIENT_ERROR_MANAGER_CLOCK_ADJUSTMENT_ALREADY_PERFORMED_TODAY Clock adjustment has already been performed today Repeat this operation after 24 hours
CLIENT_ERROR_MANAGER_CLOCK_ADJUSTMENT_FAILED Clock adjustment failed Review recent audit events for more information
CLIENT_ERROR_MANAGER_SOFTWARE_UPGRADE_FILE_NOT_FOUND Software Upgrade file not found Repeat this operation specifying an existing upgrade package
CLIENT_ERROR_MANAGER_SOFTWARE_UPGRADE_FAILED Software Upgrade failed Review recent audit events for more information
CLIENT_ERROR_MANAGER_LIST_SOFTWARE_VERSIONS_FAILED Could not determine system software versions installed Review recent audit events for more information
CLIENT_ERROR_MANAGER_CHANGE_SOFTWARE_VERSION_FAILED Change Software Version failed Review recent audit events for more information, then perform a System Dump and analyze its contents
CLIENT_ERROR_MANAGER_VERIFY_SOFTWARE_UPLOAD_FAILED Verify Software Upload file failed Review recent audit events for more information, then perform a System Dump and analyze its contents
CLIENT_ERROR_MANAGER_SNMP_MANAGER_EXISTS SNMP Manager ID already exists Repeat this operation specifying an SNMP Manager that does not exist yet
CLIENT_ERROR_MANAGER_SNMP_MANAGER_DOES_NOT_EXIST SNMP Manager does not exist Repeat this operation specifying an SNMP Manager that already exists
CLIENT_ERROR_MANAGER_TRANSFER_PARTNER_DOES_NOT_EXIST Transfer Partner does not exist Repeat this operation specifying a Transfer Partner that already exists
CLIENT_ERROR_MANAGER_TRANSFER_PARTNER_EXISTS Transfer Partner exists Repeat this operation specifying a Transfer Partner that does not exist yet
CLIENT_ERROR_MANAGER_TRANSFER_PARTNER_IN_USE Transfer Partner in use Repeat this operation specifying a Transfer Partner that does not have exported or imported Key
CLIENT_ERROR_MANAGER_TRANSFER_PARTNER_ALREADY_IN_KEY_GROUP Transfer Partner already in Key Group Repeat this operation specifying a different Transfer Partner if desired
CLIENT_ERROR_MANAGER_TRANSFER_PARTNER_NOT_IN_KEY_GROUP Transfer Partner not in Key Group Repeat this operation specifying a Transfer Partner that is already associated with this Key Group
CLIENT_ERROR_MANAGER_TRANSFER_PARTNER_NOT_ENABLED Transfer Partner not enabled Enable this Transfer Partner, then repeat this operation
CLIENT_ERROR_MANAGER_TRANSFER_PARTNER_NOT_ALLOWED_EXPORT_TO Transfer Partner not allowed to receive exports Set the Allow Export To flag on this Transfer Partner, then repeat this operation
CLIENT_ERROR_MANAGER_TRANSFER_PARTNER_HAS_NO_PUBLIC_KEYS Transfer Partner has no public keys Repeat this operation specifying a Public Key ID that does not exist yet
CLIENT_ERROR_MANAGER_TRANSFER_PARTNER_PUBLIC_KEY_ID_ALREADY_EXISTS Transfer Partner Public Key ID already exists Repeat this operation specifying a Public Key ID that does not exist yet
CLIENT_ERROR_MANAGER_APPLIANCE_LOCKED KMA is locked Unlock this KMA, then repeat this operation
CLIENT_ERROR_MANAGER_DATA_UNIT_EXPIRED Data Unit is expired (Obsolete)
CLIENT_ERROR_MANAGER_UNEXPECTED_TRANSFER_PARTNER Unexpected Transfer Partner ID (Obsolete)
CLIENT_ERROR_MANAGER_KEY_GROUP_DOES_NOT_ALLOW_EXPORT_FROM Key Group does not allow export Set the Allow Export From flag on the Key Policy associated with this Key Group, then repeat this operation
CLIENT_ERROR_MANAGER_TRANSFER_PARTNER_KEY_GROUP_ACCESS_DENIED Transfer Partner Key Group access denied Ensure that this Transfer Partner is associated with this Key Group, then repeat this operation
CLIENT_ERROR_MANAGER_TRANSFER_PARTNER_NOT_ALLOWED_IMPORT_FROM Transfer Partner not allowed to send imports Set the Allow Import From flag on this Transfer Partner, then repeat this operation
CLIENT_ERROR_MANAGER_KEY_GROUP_NOT_ALLOWED_IMPORT_TO Key Group not allowed to receive imports Set the Allow Import To flag on the Key Policy associated with this Key Group, then repeat this operation
CLIENT_ERROR_MANAGER_DUPLICATE_DATA_UNIT_ID Duplicate Data Unit ID (Obsolete)
CLIENT_ERROR_MANAGER_DUPLICATE_DATA_UNIT_KEY_ID Duplicate Key ID (Obsolete)
CLIENT_ERROR_MANAGER_DUPLICATE_EXTERNAL_ID Duplicate External Unique ID Repeat this operation specifying an External Unique ID that does not exist
CLIENT_ERROR_MANAGER_CORE_SECURITY_PUBLIC_KEY_NOT_FOUND Core Security Public Key Not Found (Obsolete)
CLIENT_ERROR_MANAGER_CHANGE_PRIMARY_LOCAL_NETWORK_ADDRESS_DENIED Change Management Network Address Denied Log into another KMA in this Cluster, then repeat this operation
CLIENT_ERROR_MANAGER_CHANGE_SECONDARY_LOCAL_NETWORK_ADDRESS_DENIED Change Service Network Address Denied Log into another KMA in this Cluster, then repeat this operation
CLIENT_ERROR_MANAGER_KEY_POLICY_EXISTS Key Policy Exists Repeat this operation specifying a Key Policy that does not exist yet
CLIENT_ERROR_MANAGER_KEY_POLICY_DOES_NOT_EXIST Key Policy Does Not Exist Repeat this operation specifying an existing Key Policy
CLIENT_ERROR_MANAGER_KEY_POLICY_IN_USE Key Policy In Use Ensure that no Key Groups are associated with this Key Policy, then repeat this operation
CLIENT_ERROR_MANAGER_CHANGE_SOFTWARE_VERSION_IN_PROGRESS Operation cannot be performed because a Change Software Version operation is already in progress Review recent audit events to monitor the Change Software Version operation in progress
CLIENT_ERROR_MANAGER_VERIFY_SOFTWARE_UPLOAD_IN_PROGRESS Operation cannot be performed because a Verify Software Upload operation is already in progress Review recent audit events to monitor the Verify Software Upload operation in progress
CLIENT_ERROR_MANAGER_APPLY_SOFTWARE_VERSION_IN_PROGRESS Operation cannot be performed because an Apply Software Version operation is already in progress Review recent audit events to monitor the Apply Software Version operation in progress
CLIENT_ERROR_MANAGER_KEY_GROUP_EXISTS Key Group Exists Repeat this operation specifying a Key Group that does not exist yet
CLIENT_ERROR_MANAGER_KEY_GROUP_DOES_NOT_EXIST Key Group Does Not Exist Repeat this operation specifying an existing Key Group
CLIENT_ERROR_MANAGER_KEY_GROUP_IN_USE Key Group In Use Ensure that no Agents or Transfer Partners are associated with this Key Group, then repeat this operation
CLIENT_ERROR_MANAGER_KEY_DOES_NOT_EXIST Key Does Not Exist Repeat this operation specifying an existing Key ID
CLIENT_ERROR_MANAGER_KEY_ALREADY_COMPROMISED Key Already Compromised Repeat this operation specifying a different Key ID if desired
CLIENT_ERROR_MANAGER_KEY_ALREADY_IN_KEY_GROUP Key Already In Key Group Repeat this operation specifying a different Key ID or Key Group if desired
CLIENT_ERROR_MANAGER_INVALID_BACKUP_ID Invalid Backup ID Review recent audit events for another backup request in progres
CLIENT_ERROR_MANAGER_LIMIT_EXCEEDED Too many items - Limit Exceeded Delete unused items (such as Key Policies or Key Groups), then repeat this operation
CLIENT_ERROR_MANAGER_SYSTEM_DUMP_FAILED System Dump Failed Review recent audit events for more information, then repeat this operation
CLIENT_ERROR_MANAGER_SYSTEM_DUMP_DOES_NOT_EXIST System Dump File Does Not Exist Review recent audit events for more information, then repeat this operation
CLIENT_ERROR_MANAGER_ADD_NTP_SERVER_FAILED Specify NTP Server Failed Review recent audit events for more information
CLIENT_ERROR_MANAGER_DELETE_NTP_SERVER_FAILED Delete NTP Server Failed Review recent audit events for more information
CLIENT_ERROR_MANAGER_NTP_SERVER_SPECIFIED Cannot adjust the local clock when an NTP Server has been specified None
CLIENT_ERROR_MANAGER_GET_LOCAL_CLOCK_FAILED Get Local Clock Failed Review recent audit events for more information
CLIENT_ERROR_MANAGER_ADJUST_LOCAL_CLOCK_FAILED Adjust Local Clock Failed Review recent audit events for more information
CLIENT_ERROR_MANAGER_NEED_CORE_SECURITY_BACKUP A current Core Security Backup is needed Back up the Core Security, then repeat this operation
CLIENT_ERROR_MANAGER_KEY_DESTRUCTION_IN_PROGRESS A Key destruction is already in progress Review recent audit events for more information
CLIENT_ERROR_IMPORT_10KEYS_ALREADY_UPLOADED Import 1.0 Keys File has already been uploaded Review recent audit events for more information, then repeat this operation
CLIENT_ERROR_IMPORT_10KEYS_FILE_DOES_NOT_EXIST Import 1.0 Keys File has not been uploaded Review recent audit events for more information, then repeat this operation
CLIENT_ERROR_IMPORT_10KEYS_INVALID_FILE_FORMAT Import 1.0 Keys File has invalid format Repeat this operation specifying a valid Import 1.0 Keys File
CLIENT_ERROR_IMPORT_10KEYS_FILE_READ_ERROR Import 1.0 Keys File has read error Repeat this operation specifying a valid Import 1.0 Keys File
CLIENT_ERROR_IMPORT_10KEYS_FAILED Import 1.0 Keys File failed during database operation Review recent audit events for more information
CLIENT_ERROR_IMPORT_10KEYS_DUPLICATE_KEY_ID_AND_VALUE Import 1.0 Keys File has key with duplicate ID and value Review recent audit events for more information
CLIENT_ERROR_IMPORT_10KEYS_DUPLICATE_KEY_ID Import 1.0 Keys File has key with duplicate ID - possibly corrupt file Review recent audit events for more information, then repeat this operation with a valid Import 1.0 Keys File
CLIENT_ERROR_IMPORT_10KEYS_KEY_VALUE_NOT_HEX Import 1.0 Keys File has key value with non-hex character Repeat this operation with a valid Import 1.0 Keys File
CLIENT_ERROR_INVALID_BACKUP_TIME Backup time is later than local time Ensure that the local clock on this KMA has been synchronized with the rest of the Cluster, then repeat this operation
CLIENT_ERROR_KEY_TRANSFER_IN_PROGRESS Operation cannot be performed because an Import or Export Keys operation is already in progress Review recent audit events to monitor the Import or Export Keys operation in progress
CLIENT_ERROR_KEY_TRANSFER_FILE_NOT_VALIDATED Key transfer file not validated Repeat this operation specifying a Key Transfer File that was exported by the correct Transfer Partner
CLIENT_ERROR_LOCAL_APPLIANCE_NOT_PEER_SERVER Local KMA is not the NTP peer server Check network connectivity among the KMAs in the Cluster, then repeat this operation
CLIENT_ERROR_CANNOT_CONTACT_PEER_SERVER Cannot adjust the system time on the NTP peer server, must manually adjust the system time on that KMA Check network connectivity among the KMAs in the Cluster, then repeat this operation
CLIENT_ERROR_MISMATCHED_SIGNING_PUBLIC_KEY_ID Key Transfer file signing public key ID does not match any of the specified Transfer Partner's public key IDs Repeat this operation specifying a Key Transfer File that was signed by the correct Public Key
CLIENT_ERROR_MISMATCHED_ENCRYPTION_PUBLIC_KEY_ID Key Transfer file encryption public key ID does not match any of this cluster's public key IDs Repeat this operation specifying a Key Transfer File that was encrypted by the correct Public Key
CLIENT_ERROR_DATA_UNIT_HAS_NO_EXPORTABLE_KEYS Data Unit has no exportable Keys Repeat this operation specifying Data Unit(s) that have exportable Keys
CLIENT_ERROR_SOME_KEYS_NOT_EXPORTABLE Some Keys were not exportable Review recent audit events for more information
CLIENT_ERROR_UPDATE_REPLICATION_SCHEMA Update Replication Schema to <n> Switch the Replication Version to the given value
CLIENT_ERROR_NOT_SUPPORTED Not Supported with Current Replication Version Switch the Replication Version to a higher value, then repeat this operation
CLIENT_ERROR_AGENT_KWK_NOT_REGISTERED Agent KWK not registered Register the Agent Key Wrapping Key, then repeat this operation
CLIENT_ERROR_AGENT_KWK_ID_MISMATCH Agent-KWK ID mismatch Re-register the Agent Key Wrapping Key, then repeat this operation
CLIENT_ERROR_LIST_KMA_NETWORK_ADDRESSES_FAILED List KMA Network Addresses failed Review recent audit events for more information
CLIENT_ERROR_GET_KMA_DNS_INFORMATION_FAILED Get KMA DNS Information failed Review recent audit events for more information
CLIENT_ERROR_LIST_KMA_ROUTING_TABLE_ENTRIES_FAILED List KMA Routing Table Entries failed Review recent audit events for more information
CLIENT_ERROR_EXPORT_FORMAT_DISALLOWED Export format disallowed Set the Security Parameter FIPS Mode Only value to On, set the Export Format of this Transfer Partner to FIPs, and then repeat this operation
CLIENT_ERROR_TRANSFER_FORMAT_DISALLOWED Transfer format disallowed Repeat this operation specifying a Key Transfer File that has a valid format
CLIENT_ERROR_FIPS_MODE_REQUIRED FIPS mode required Set the Security Parameter FIPS Mode Only value to On, then retry this operation
CLIENT_ERROR_CLIENT_UPGRADE_REQUIRED Client upgrade required Install a newer version of the KMS Manager GUI, then repeat this operation
CLIENT_ERROR_RESTORE_INVALID_BACKUP_XML_FORMAT Backup Key or Core Security Backup File selected on a restore request has an invalid format Repeat this operation specifying valid Backup Key and Core Security Backup Files
CLIENT_ERROR_MANAGER_INVALID_MASTER_KEY_PROVIDER_PARAMETERS Invalid Master Key Provider Parameters Repeat this operation specifying valid values
None Error Code Review recent audit events for more information

 

SOAP Errors

Errors that are detected at the SOAP level appear as error strings that include text in a format similar to the following:

SOAP Error SOAP Fault Code = SOAP-EN:Client, SOAP Fault String = <text>, SOAP Fault Detail = <detailed text>

The <text> portion can contain one of the following:

Host not found
Try Again
No Recovery
No Data
No Address
EOF was observed that violates the protocol. The client probably provided invalid authentication information.
SSL error
WSAStartup failed
Operation interrupted or timed out
Timeout
HTTP error
End of file or no input 'Operation interrupted or timed out'

For SOAP errors, check network connectivity among the KMAs and between the KMAs and their clients.


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