SNMP Trap Shows "config_resolve_failure" From Cisco Switch

Asset ID:	1-71-1992931.1
Update Date:	2017-05-01
Keywords:

Solution Type Technical Instruction Sure

Solution 1992931.1 : SNMP Trap Shows "config_resolve_failure" From Cisco Switch

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 4.0 and later
Information in this document applies to any platform.

Goal

To provide content for clearing SNMP traps from cisco switch seen on DSR GUI related to config_resolve_failure

Solution

This is seen when the switch still has the service config line in its configuration.
This causes the switch to send out a TFTP broadcast requests for configuration files.
To resolve this we need to remove the service config from the configuration and reboot the switch.
If you do not reboot the switch within a specific time frame,the switch will automatically restore the service config in its configuration.
Once that happens, you will start seeing these alarms after the next reboot.
If you can't reboot now, you can at least stop the alarms/messages from being sent.

The following steps must be done in a Maintenance Window

---To do this with netConfig----

1. ssh to the command line of the PMAC
2. run the following command to determine the device name of the switch in question:

netConfig --repo listDevices

3. Use switch name from above command to populate device field below.

netConfig userConfigureCommand --device=<switch name> command=no service config

4.Reboot With netConfig ----------

netConfig reboot --device=<switch name> save=no

---To do this manually----

Log in to the switch via ssh then enter enable mode.

switch prompt>enable (then enter enable password)
switch prompt> show run (to get configuration of switch before continuing)

Once the above is captured and saved continue here….

switch prompt#> conf t
switch prompt(config)#> no service config
switch prompt(config)#>end
switch prompt#>write mem
switch prompt#> reload

If prompted about saving config then select: No (n)
After the switch comes back up, log back in and capture show run again for records.

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