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Asset ID: 1-71-1991952.1
Update Date:2015-03-24
Keywords:

Solution Type  Technical Instruction Sure

Solution  1991952.1 :   FS System: How to Recover from an Incorrect Pilot Netmask Configuration  


Related Items
  • Oracle FS1-2 Flash Storage System
  •  
Related Categories
  • PLA-Support>Sun Systems>DISK>Flash Storage>SN-EStor: FSx
  •  




In this Document
Goal
Solution


Oracle Confidential PARTNER - Available to partners (SUN).
Reason: to understand how to correct the pilot netmask configuration
Created from <SR 3-10443352871>

Applies to:

Oracle FS1-2 Flash Storage System - Version 6.1.0 and later
Information in this document applies to any platform.

Goal

This document explains how to recover from an incorrect netmask configuration on the Pilots.  Network access to the Pilots has been lost and connectivity to the Pilots using a computer connected directly to the NET-3 ports does not work.

Solution

Correcting the netmask configuration requires a connection to the active Pilot.  There are two methods that can accomplish this:

  • Attaching a VGA monitor & USB keyboard to the Pilot.

  • Using the ILOM connections via one of the Controllers.

 

VGA Monitor and USB Keyboard Method

  1. Make sure the NET-3 ports on both Pilots are connected on the customer network as the NET-3 port links must be up.

  2. Connect the VGA monitor and USB keyboard directly attached to a Pilot and login as root user.

  3. Connect to active Pilot:

    [root@pilot2 ~]# ssh 172.30.80.1
    [root@pilot2 ~]#
      

    NOTE: This command uses the Private Management Interface (PMI) shared IP address to guarantee you are on the active Pilot.  In this example you were already on the active Pilot so the prompt stayed the same.
     

ILOM Connection Method

  1. Connect a serial NULL Modem cable with an RJ45 connector to the Controller SER MGT port located in the rear of the Controller:

    Rear Controller

    and the other end to a laptop. 

  2. Using PuTTY (or similar program), use the following settings to establish the connection:

    Speed: 9600
    Data bits: 8
    Stop bits: 1
    Parity: None
    Flow Control: XON/XOFF

    ORACLESP-1315FM2009 login: root
    Password:

    Oracle(R) Integrated Lights Out Manager

    Version 3.1.2.40 r93718

    Copyright (c) 2014, Oracle and/or its affiliates.  All rights reserved.

    Warning: password is set to factory default.

    ->
     

  3. From the Controller ILOM, access the Controller console and log in:

    -> start /HOST/console
    Are you sure you want to start /HOST/console (y/n)? y

    Serial console started.  To stop, type ESC (

    WN508002000158BA51 login: root
    WN508002000158BA51 #

     

  4. From the Controller console, SSH to IP 172.30.80.1, which will connect to the active Pilot by default:

    WN508002000158BA51 # ssh 172.30.80.1
    Unauthorized use is prohibited and can have significant adverse system impact.

    Contact Technical Support

    [root@pilot2 ~]#

 

Correct the Netmask

  1. On the active Pilot, change the netmask using the pcli utility found at /var/lib/pillar/apps/AxiomCLI/src/pcli.

  2. Display the current network settings running the following command:

    [root@pilot2 ~]# /var/lib/pillar/apps/AxiomCLI/src/pcli sub -H localhost -u administrator GetNetworkSettings
    Password:
    Message
      Response
        CorrelationID: 1426961889
        BeginStreamResponse
          TaskGuid: 414B303031323639A13FDCFDED52EFE2
          TaskFqn: /GetNetworkSettings/207598/administrator
    Message
      Response
        CorrelationID: 1426961889
        GetNetworkSettingsResponse
          NetworkSettingsInformation
            PublicIpAddress: 10.0.0.2
            PublicNetmask: 255.255.255.252
            DefaultRoute: 10.0.0.1
            Pilot1IpAddress: 10.0.0.3
            Pilot2IpAddress: 10.0.0.4
            PrimaryDNS:
            SecondaryDNS:
            TertiaryDNS:
            DhcpEnabled: false
            DuplexSetting: AUTO
            ManagementInterfaceSpeed: AUTO
            MacAddress: 00:10:E0:2A:01:B7
    Message
      Response
        CorrelationID: 1426961889
        EndStreamResponse
          TaskGuid: 414B303031323639A13FDCFDED52EFE2
          TaskFqn: /GetNetworkSettings/207598/administrator


  3. Review the network settings. To change the netmask, run the following command:

    [root@pilot2 ~]# /var/lib/pillar/apps/AxiomCLI/src/pcli sub -H localhost -u administrator ModifyNetworkSettings PublicNetmask=255.255.255.0

     

    NOTE: In this example the netmask has changed from 255.255.255.252 to 255.255.255.0.


  4. Execute the GetNetworkSettings command again to verify the change has been made:

    [root@pilot2 ~]# /var/lib/pillar/apps/AxiomCLI/src/pcli sub -H localhost -u administrator GetNetworkSettings
    Password:
    Message
      Response
        CorrelationID: 1426961889
        BeginStreamResponse
          TaskGuid: 414B303031323639A13FDCFDED52EFE2
          TaskFqn: /GetNetworkSettings/207598/administrator
    Message
      Response
        CorrelationID: 1426961889
        GetNetworkSettingsResponse
          NetworkSettingsInformation
            PublicIpAddress: 10.0.0.2
            PublicNetmask: 255.255.255.0
            DefaultRoute: 10.0.0.1
            Pilot1IpAddress: 10.0.0.3
            Pilot2IpAddress: 10.0.0.4
            PrimaryDNS:
            SecondaryDNS:
            TertiaryDNS:
            DhcpEnabled: false
            DuplexSetting: AUTO
            ManagementInterfaceSpeed: AUTO
            MacAddress: 00:10:E0:2A:01:B7
    Message
      Response
        CorrelationID: 1426961889
        EndStreamResponse
          TaskGuid: 414B303031323639A13FDCFDED52EFE2
          TaskFqn: /GetNetworkSettings/207598/administrator


  5. Verify connectivity to the Pilots on the customer network.

  6. If the ILOM method was used, type exit repeatedly until the Controller login prompt is seen, and then type ESC + ( (escape key and shift 9) to exit and stop the /HOST/console.

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